Impact BPO
51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
Logistic Assistant
Job not on LinkedIn
🔥 14 minutes ago
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Impact BPO
51 - 200 employees
Founded 2004
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Impact BPO is a Honduras-based nearshore business process outsourcing firm that provides tailored back-office, customer support, data entry, and compliance services to companies across industries such as healthcare, legal, finance, retail, and technology. The company offers scalable, bilingual (English/Spanish) teams, dedicated quality assurance, secure data-handling practices, and a consultative onboarding approach to integrate with clients’ existing operations. Impact BPO emphasizes cost-effective solutions (claiming up to 80% savings vs. in-house), a nearshore time-zone advantage for North American clients, and sustainability through solar-powered operations.
📋 Description
• Act as the main point of contact for customers regarding order status, shipment tracking, delivery schedules, and inquiries. • Resolve order delays, shipping issues, or customer complaints promptly with empathy and professionalism. • Maintain open, proactive communication with clients to provide regular updates on their orders and shipments.
🎯 Requirements
• 1–3 years of experience in Customer Service, Logistics, Transportation, or Order Management. • High school diploma required; Associate’s or Bachelor’s degree in Supply Chain, Business Administration, or related field is a plus. • Advanced/Fluent English (strong written and verbal communication). • Proficiency with ERP/CRM software (SAP, Salesforce, QuickBooks, etc.), logistics tracking tools, and MS Office (especially Excel). • Strong problem-solving skills, high attention to detail, excellent time management, and ability to handle high-stress shipping scenarios.
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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