Solutions Consultant

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Immersive Labs

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🔒 Cybersecurity

📚 Education

☁️ SaaS

💰 $66M Series C on 2022-10

Cybersecurity • Education • SaaS

Immersive Labs is a leading provider of cybersecurity training platforms that empower teams across organizations to effectively detect, respond to, and neutralize cyber threats. The company offers a dynamic array of tools including gamified learning environments, comprehensive hands-on labs, application security training, and crisis simulation exercises. Their innovative platform prepares individuals and teams through realistic simulations and scenario-based exercises, enhancing decision-making and improving overall cyber resilience. Trusted by top companies, Immersive Labs continuously proves capabilities aligned to security frameworks, working to reduce vulnerabilities and cybersecurity costs while promoting secure practices across software and cloud environments.

📋 Description

• Deliver tailored product demonstrations based on Sales qualification and prospect use cases • Rank solution fit as Green, Yellow, Red, or NA to guide Sales investment • Set up and run in-platform free trials with coaching sessions • Answer technical questions and identify blockers early • Maintain knowledge of the Immersive platform and competitor technologies • Run kick-off sessions and contained onboarding for new customers within the first 60 days • Provide light-touch integration guidance using documentation and standard connectors • Route deeper technical needs to Support • Conduct month-one and month-two check-ins and coaching sessions • Deliver webinars, workshops, and Cyber Digital Bootcamps to drive adoption • Support migration of Standard customers to the Immersive One Core platform • Contribute to repeatable enablement content and self-serve resources • Re-engage on expansion opportunities through demos and trial coaching • Partner with Inside Sales Representatives and Customer Operations • Represent the customer voice to Product, Content, and Engineering teams • Stay informed about evolving threats, AI, trends, and technologies

🎯 Requirements

• 2+ years of experience in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role • Experience working within cybersecurity is essential • SaaS or cybersecurity experience is ideal • Comfortable working at high volume and pace across many accounts • Confident presenter to technical and non-technical audiences, including webinars and bootcamps • Ability to qualify and prioritize quickly • Ability to communicate technical concepts clearly and without jargon • Proficiency in IT fundamentals, including computer hardware/software, databases, networking, security, and software development • Knowledge of information security concepts, domains, compliance, and standards • Experience delivering onboarding, enablement, or one-to-many sessions at scale • Familiarity with product-led growth or digitally-led customer motions • Hands-on experience with Windows and Linux operating systems, IDS, firewalls, anti-malware, SIEM, and public cloud environments would be useful but is not essential • Must hold the right to work in the region without sponsorship

🏖️ Benefits

• 25 days annual leave • 2 volunteering days • Birthday half day • Flexible and remote working • Enhanced parental leave • Mindfulness groups • Critical illness cover • Career and learning development through the platform • ‘Learn Anything’ fund • Share options • Sales incentives • Recognition & Rewards • Flexible start and finish times • Reduced hours • Job share • Monthly socials • Sports clubs • Bi-annual meetings at the EMEA HQ • Regular in-person meetings in region