Director, Customer Business Unit

October 1

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+5 more states

🌵 Arizona – Remote 🏄 California – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

💵 $140k - $195k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Celestica

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B2B • Manufacturing • Supply Chain

Celestica is a global B2B leader in design, manufacturing and supply chain solutions for the world's most innovative companies. We work with the world’s leading brands to imagine, design and build industry-leading products and solve complex technology challenges that move the world forward. We’re involved in every part of the product journey – from how products are designed and engineered, sourced and supplied, to how they are manufactured and serviced.

10,000+ employees

Founded 1994

🤝 B2B

💰 $660.4M Post-IPO Debt on 2021-09

📋 Description

• Manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a significant or strategic account rapidly growing in the AI space. • Provide collaborative support to Sales and Business Development for new and competitive business quotes for manufacturing, product solutions, repair or design services. • Manage the overall relationship with a group of customers including, but not limited to, the following responsibilities: Contract and commercial management, Account profitability and financial performance, Overall Customer Satisfaction, Developing and executing Account Plans for growth, Pricing and quoting (supervising activities from Sales, SCM, Quoting and CFT), Identifying customer needs and expectations and opportunities for growth, Supporting Sales and Business Development for new and competitive business quotes, Coordination of new program introductions and product transfers between sites.

🎯 Requirements

• Relevant experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management, financial performance and team leadership. • Working knowledge of EMS/JDM/ODM business engagement models. • Experience in working with contemporary supply chain management principles, practices and buying behaviors. • Demonstrated ability to achieve financial performance objectives in both revenue and profit. • Comfort with key operational and financial metrics; with a track record of always knowing your numbers. • Significant experience with information and management systems-not just planning them but implementing and adapting them to be meaningful in achieving superior results in complex operations. • Five years experience in Account Management, Bus. Dev related roles with a proven track record. • Able to successfully mentor and motivate a geographically dispersed and culturally diverse organization in a fast-paced, demanding, volatile business environment. • Strategic thinking combined with a capability to deep-dive day to day tactical operational issues as required. • Ability to think quickly, learn rapidly and make fast decisions. • Strong analytical skills with the ability to challenge and make decisions based on limited data. • Ability to manage complexity across multiple organizations and product lines. • Hardware manufacturing, preferably with EMS background. • Multi-Geo Site Ops and P&L Responsibility is a plus. • Hardware Procurement, OEM experience is preferred.