Card Operations Manager

Job not on LinkedIn

September 12

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Imprint

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Finance • Fintech • B2B

Imprint is a company that specializes in creating perfectly configured co-branded financial products such as bespoke credit cards, deposit accounts, and installment loans. These products are designed to attract more users, drive increased spending and engagement, and offer deep customer insights. Imprint partners with iconic brands like Turkish Airlines, Brooks Brothers, and H-E-B to enhance loyalty program engagement, accelerate cardholder conversion, and provide SKU-level rewards. The company’s platform, Imprint Core, powers the entire co-branded credit card experience, offering complete control over sign-ups, transactions, and reward redemptions. Imprint's technology ensures fast application decision times and robust uptime, while providing tailored and personalized marketing to effectively connect with customers.

201 - 500 employees

💸 Finance

💳 Fintech

🤝 B2B

📋 Description

• Manage the full lifecycle of card manufacturing and fulfillment, from design to delivery, ensuring quality, accuracy, and compliance. • Serve as the primary liaison between issuing banks, networks, processors, and internal teams to coordinate setup, launch, and ongoing program operations. • Partner with the Go-To-Market team to align on launch readiness and ensure seamless onboarding for new programs. • Collaborate with Product and Engineering to identify and implement improvements that reduce friction and enhance cardholder experiences. • Oversee quality control and operational processes to safeguard brand standards and regulatory compliance. • Stand up playbooks and SOPs that support both program launches and long-term scalability.

🎯 Requirements

• 5+ years of experience in card manufacturing, card program management, or payments operations. • Strong understanding of issuing networks and processors, and how they interact within the Fintech space. • Proven ability to manage cross-functional projects with multiple stakeholders. • Experience collaborating with Product, Engineering, and Go-To-Market teams on complex launches. • Excellent communication and organizational skills; able to translate technical requirements into actionable workstreams. • Detail-oriented with the ability to manage multiple projects in parallel. • Experience in the banking, fintech, or financial services industry strongly preferred. • A bias for action and problem-solving in fast-moving environments.

🏖️ Benefits

• Competitive compensation and equity packages • Leading configured work computers of your choice • Flexible paid time off • Fully covered, high-quality healthcare, including fully covered dependent coverage • Additional health coverage includes access to One Medical and the option to enroll in an FSA • 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents • Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity