Bilingual Medical Assistant – Chronic Care Management, Remote Monitoring

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In The Making

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2017

👥 B2C

B2C

In The Making is a project that currently displays a coming-soon/under-construction webpage announcing that an "awesome site" will be launched at this web address. The page functions as a placeholder to inform visitors the site is in development and to check back later.

📋 Description

• Conduct monthly CCM patient check-ins via phone • Assist with patient enrollment into CCM and RPM programs • Document patient interactions accurately in the electronic health record (EHR) • Review and monitor patient health data received through remote monitoring devices • Escalate clinical concerns to the appropriate clinical team or provider • Provide patient education regarding chronic disease management • Maintain HIPAA compliance and patient confidentiality • Coordinate with physician offices and care teams to support patient care plans

🎯 Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) **Required** • Previous experience in **Chronic Care Management (CCM)** or **Remote Patient Monitoring (RPM)** is a plus • Experience working with electronic health records (EHR systems) • Strong phone communication and patient engagement skills • Ability to work independently and manage patient follow-ups • Bilingual abilities (Cantonese, or Mandarin) strongly preferred • Excellent communication and interpersonal skills • Strong documentation and organizational skills • Compassionate patient-centered approach • Ability to multitask and manage patient panels

🏖️ Benefits

• Paid Time Off • Health Insurance