Bilingual Care Team Manager, Spanish Speaking

🔥 18 hours ago

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Pair Team

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🌍 Social Impact

🧘 Wellness

Healthcare Insurance • Social Impact • Wellness

Pair Team is dedicated to connecting underserved communities with high-quality care. They connect vulnerable patients to local care teams, ensuring access to physical, mental, and social services. Through partnerships with local community organizations, they provide whole-person care, coordination of care, and resources. Their community network includes registered nurses, behavioral health clinicians, and various healthcare providers, aimed at improving outcomes and wellbeing for community members. Focus is given on building trust and providing a holistic approach to patient care, reducing emergency room visits, and engaging previously unengaged patients with primary care providers.

📋 Description

• As the Care Team Manager, you will play a critical role in our whole-person, interdisciplinary care model. • You will be responsible for directly outreaching and engaging with individuals living with Serious Mental Illness, Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. • You will focus on building relationships and providing ongoing support to individuals whose quality of life can be improved with the Enhanced Care Management benefit. • You will manage six interdisciplinary pods, which includes supporting up to 18 Lead Care Managers (LCMs) at a time to drive high-quality patient care and effective engagement strategies for individuals with complex medical and social needs.

🎯 Requirements

• At least 2 years of experience managing large individual contributor teams, ideally in a healthcare or community care setting. • 2+ years of experience with community engagement, patient navigation, or social work. • Experience in a care team background, navigating multidisciplinary collaborative care models. • Bilingual – English/Spanish. • Strong understanding of cultural fluency and knowledge of community resources. • Demonstrated experience working with individuals with complex chronic needs, such as homelessness or severe mental illness/substance use disorder. • Technical proficiency with CRM databases, basic Excel, Word, email, and video conferencing tools. • Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access.

🏖️ Benefits

• Comprehensive health, vision & dental insurance • 401k • Equity compensation package • Monthly $100 work from home expense stipend for your WFH days • Gas reimbursements for your on-site engagement days • Flexible vacation policy -- take the time you need to recharge! • We provide all of the equipment needed for the role • Opportunity for rapid career progression with plenty of room for personal growth!