Operations Implementation Specialist

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🕒 April 22

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Logo of Independence Pet Group

Independence Pet Group

1001 - 5000 employees

👥 B2C

🧘 Wellness

Insurance • B2C • Wellness

Independence Pet Group is one of North America’s largest pet insurance and services organizations. The company supports insurance for more than 800,000 pets in the U. S. and Canada, with a mission to strengthen the bond between pets and their owners through innovative products and services. IPG offers a comprehensive range of underwriting options, turnkey partner solutions, and consumer-facing insurance products to support pets throughout their lives. The company is home to several insurance brands, providing vital support and services in the pet care industry.

📋 Description

• Manages and creates forms for distribution to each administrator for use in fulfilling policy output, including applications, policy documents, etc. • Manages and creates guidelines, instructions, materials documenting best practices for fulfilling policy output. • May research, gather and submit data for Department of Insurance state required annual reporting. • Creates and maintains documentation for operational procedures for use of each administrator. • May gather and submit data for regulatory requests. • May assist with user acceptance testing. • Performs other duties and responsibilities as assigned. • Coordinates and facilitates meetings for execution phase for the launch of new products, product updates, regulatory bulletins, etc. • Creates standard operating procedures • Represents the department in various meetings • Maintains documentation and distribution of business decisions, policy interpretations, exception requests, etc. • May complete fraud investigations and report to regulatory bodies

🎯 Requirements

• 3 years’ relevant experience • Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)

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