Account Manager

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April 25

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INDUS Technology, Inc.

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Government • Cybersecurity • Engineering

INDUS Technology, Inc. is a 100% employee-owned government services provider that specializes in engineering, information technology, cybersecurity, program and financial management, logistics, and data analytics. The company focuses on delivering mission-focused solutions for customer success, offering services that are responsive, innovative, and cost-effective. INDUS Technology has a partnership with Spartan Defense Group and has been awarded contracts such as providing cybersecurity and system maintenance support to the Naval Surface Warfare Center Panama City Division. The company is committed to being an inclusive workplace and has been recognized as a great place to work by its employees.

201 - 500 employees

Founded 2007

🏛️ Government

🔒 Cybersecurity

📋 Description

• Manage chemical programs to maximize the safety, reliability, and profitability of our customers’ assets. • Implement Performance Management tools, set targets, and monitor the contingency plan for each application • Routine service visits and lab/field testing as outlined in the customer contract to ensure KPI’s (key performance indicators) are being met, generate service reports, and maintain inventory records. • Assist with technical issues and make improvements in products, processes, and procedures • Oversee Account Representatives and Service Technicians • Coordinate with Supply Chain on the order and delivery of chemicals to maintain adequate on-site inventory levels. • Develop relationships and regularly interface with clients’ maintenance, operations, engineering, and turnaround teams. • Utilize digital tools such as Rizon App, iView, or any other digital tool to effectively communicate and train refining companies on their purpose. • Host quarterly business review meetings with key stakeholders to review safety performance, value-add projects, KPI’s, and financials. • Generate data analysis on program performance • Look for value-added growth opportunities. • Maintain the quality of Rizon owned equipment • Coordinate with VP, Operations for: Chemistry selection Service requirements Presentations • Review and approve teams vacation requests, expense reports, stipends, etc. • Challenge team with new responsibilities and continuing education • Serve as a lead for training • Evaluate safety performance of direct reports regularly. • Ensure that effective JSAs are completed and reviewed. • Provide onsite safety liaison for projects in his/her control. • Complete Incident Reports and participate in cause findings and corrective action. • Communicate weekly and incidental Safety Briefs with direct reports. • Communicate all safety notifications upward and downward through his/her organization.

🎯 Requirements

• A minimum of five years process engineering or operations at a refinery or chemical plant • Highly proficient in the use of MS Office (Word, Excel, PowerPoint) • Must be familiar with operations of refineries or chemical plants • Confidently lead a team • Become familiar with RTI technologies • Communicate clearly and effectively • Efficiently and effectively handle multiple activities at one time • Be comfortable meeting with client leadership • Perform field service/lab testing