
10,000+ employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
💰 Post-IPO Equity on 2007-03
Consulting • Healthcare • Insurance
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
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10,000+ employees
💼 Consulting
🏥 Healthcare
🛡️ Insurance
💰 Post-IPO Equity on 2007-03
Consulting • Healthcare • Insurance
Inetum is a European leader in digital services, providing technology consulting, solutions, and software innovation to businesses and public sector entities across 19 countries. With a workforce of 28,000 consultants, Inetum focuses on helping clients achieve digital transformation through a broad range of services, including consulting, software integration, and outsourcing, while prioritizing innovation, customer experience, and agility. Inetum partners with major software providers and offers solutions in vertical sectors like public sector, insurance, and healthcare. In 2023, Inetum achieved sales of 2. 5 billion euros, driven by its growth and scale ambitions.
• Provide operational support, administration, maintenance, and deployment activities for the Oracle Siebel CRM platform across both production and non-production environments. • Daily platform monitoring, administration activities, incident and problem support, execution of approved release and deployment activities. • Collaboration with related technical teams such as DBA, OS, Network, Infrastructure, and Vendor Support teams. • Monitoring the health and availability of Oracle Siebel CRM components, including Gateway, Enterprise Server, and Siebel Servers. • Managing Siebel users, including account creation and deactivation, assigning and updating access configurations. • Providing support for approved deployment and release activities and participate in release activities according to the agreed release calendar. • Investigating and analyzing infrastructure and Siebel platform incidents, supporting root cause identification for recurring platform-related incidents.
• Proven experience administering Oracle Siebel CRM platforms. • Strong knowledge of Siebel components, including Gateway, Enterprise Server, Siebel Servers, Server Tasks, Workflow Policies, and EAI queues. • Experience in log monitoring, incident investigation, and root cause analysis. • Experience with Siebel deployment and release activities, including repository migrations, SRF deployments, non-SRF changes, and Manifest updates. • Experience managing users and access in Siebel, including Responsibilities, Positions, and Organizations. • Understanding of incident management, problem management, escalation processes, and operational support practices. • Ability to collaborate effectively with DBA, OS, Network, Infrastructure, and Vendor teams.
• 🌍 Full access to foreign language learning platform • 💻 Personalized access to tech learning platforms • 📈 Tailored workshops and trainings to sustain your growth • 🩺 Medical Insurance • 🍎 Meal tickets • 🌄 Monthly budget to allocate on flexible benefit platform • 🏋 Access to 7 Card services • 🧘 Wellbeing activities and gatherings
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