Senior SRE Analyst

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🕒 May 6

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INEX

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🤝 B2B

🏢 Enterprise

🤖 Artificial Intelligence

B2B • Enterprise • Artificial Intelligence

INEX is a Brazilian technology company that builds custom digital solutions and provides IT services to other businesses. For over 15 years it has offered software development (software factory), multidisciplinary development squads, business intelligence, technology architecture, data analysis and artificial intelligence, IT staffing/hunting, and IT operations and support. INEX focuses on improving client performance across industries such as finance, insurance, health, telecom, education, construction and retail by delivering end-to-end product development, agile methodologies, and managed technology services.

📋 Description

• Responsible for the observability discipline of the IT Operations team • Definition of service levels and service level indicators • Elimination of "toils" and continuous improvement • Expansion of SRE practices • Serve as a technical leader for the SRE discipline, providing guidance and strategic solutions • Ability to lead a war room during troubleshooting and crisis situations • Assess maturity, define optimization strategies, adjust process outcomes, and measure results • Monitor technical and business metrics and indicators, focusing on availability, resilience, and performance of IT services • Proactive maintenance, troubleshooting, root cause analysis, and problem resolution • Modernization projects and cloud migration journeys

🎯 Requirements

• Advanced knowledge of Dynatrace • Instrumentation experience with Grafana, AppDynamics, Dynatrace, ELK, and Zabbix • Experience in log analysis and in connectivity/integration scenarios between applications and partners • Knowledge of API management, RESTful standards, API lifecycle, best practices, and documentation (Swagger) • Experience with GitLab • Knowledge of Google Workspace • Knowledge and/or experience managing banking environments (PCI) is a plus

🏖️ Benefits

• Team-oriented work environment • Experience with Jira/Kanban • Automation skills (Python, Shell)