Working Student – Part-time Support, Healthcare & Operations

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Infinos GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

💊 Pharmaceuticals

🧘 Wellness

👥 B2C

Pharmaceuticals • Wellness • B2C

Infinos GmbH is a Germany-based health company that offers a prescription-backed, telehealth weight-loss program combining GLP-1 medications, individualized medical treatment plans, and ongoing 1:1 coaching and nutritional guidance. The company provides medical eligibility screening, partner-pharmacy medication delivery, a multipronged education program (video course), and a dashboard for tracking progress to support evidence-based, long-term weight loss for consumers.

📋 Description

• Provide support to our participants via WhatsApp and email, primarily on weekends and in the afternoons • Triage and contextualize common questions about GLP-1 agonists: everyday effects, dosing issues, common side effects, and practical behavior tips • Recognize warning signs (red flags) and perform clear escalation or recommend medical evaluation, without making diagnoses • Assist with check-ins, documentation, and maintenance of treatment plans according to clear templates • Operational basics: shipment status, address changes, special cases, coordination, and clear communication

🎯 Requirements

• Excellent German, written and spoken • Fixed weekend availability: able to reliably work Saturdays and Sundays, especially afternoons (approx. 8 hours per weekend; times by arrangement) • Willingness to occasionally be on-call during weekdays (no fixed hours; ad-hoc cover as needed) • Structured working style: documenting and setting priorities • Experience in support/customer contact (chat, email, in person, or phone) • Sense of responsibility when handling health-related issues • Enrolled as a student (working-student status); alternatively, seeking a part-time position • Relevant backgrounds/qualifications (examples): MFA (medical assistant), PTA/PKA (pharmacy technician/assistant), nursing, emergency medical services/paramedic, healthcare administration, or studies in nutrition/dietetics, public health, psychology, sports science, or health management

🏖️ Benefits

• 100% remote with fixed, predictable weekend shifts • Meaningful work: you help people make sustainable changes to their lives • Modern, young team: no endless meetings — we communicate efficiently, mainly via chat • Start-up spirit without chaos: you’ll get responsibility and room to shape your role, with clear structures and a motivated team • Transparency and short decision-making paths: you’ll know where you stand and can help shape processes directly