Operations Manager – Events, 9 month contract

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Informa

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

🏨 Hospitality

Consulting • Marketing • Hospitality

Informa is a global leader in business intelligence, academic publishing, and events. It is home to hundreds of specialist brands and businesses, focused on connecting people with knowledge through events and digital products. Informa operates in over 30 countries and has a workforce of 12,000 colleagues globally. The company runs divisions such as Informa Markets, which facilitates trade and growth through events, and Taylor & Francis, a leading publisher of academic research. Informa prioritizes sustainability and diversity, aiming to positively impact markets and communities. As a member of the FTSE 100, Informa is known for its strong financial performance and scale within the academic and B2B markets.

📋 Description

• Serve as the key point of contact for show teams on allocated events • Set, forecast, and achieve operational show budgets • Manage successful operational and technical delivery of multiple physical and digital events, features, and related tasks • Create and implement show project plans, ensuring timely completion of operational tasks • Ensure events comply with company health and safety, security, and sustainability guidelines • Implement internal and external Service Level Agreements • Oversee production and delivery of the show exhibitor manual • Coordinate with suppliers on briefs, designs, feature production, and signage • Manage registration areas and the overall welcome experience with suppliers and show teams • Compile post-event reports and KPI analyses • Monitor key contractors with Procurement and identify remedial action when needed • Manage, mentor, and develop line reports and other EMEA Operations team members • Set and monitor performance objectives and identify training needs • Collaborate with colleagues to improve operational planning and management • Complete Informa compliance and HSS Operating Model requirements • Collaborate with Health & Safety and Sustainability teams to improve supplier compliance and event sustainability • Eventually take full lead on allocated operational streams involving high-level Ministry communication

🎯 Requirements

• Educated to degree level or equivalent • Strong verbal and written skills in Arabic and English • 5 years of events or exhibition industry experience or similar • Independently and successfully managed operations on multiple large events to a consistently high standard • Experience managing, supporting, and developing multiple line reports simultaneously • Good working knowledge of the exhibition industry and venues • Strong working relationships with official contractors • Effective communication with Operations team members and Director-level individuals • Familiarity with good procurement practices • Excellent interpersonal skills and ability to inspire and motivate others • Ability to anticipate problems and create contingency plans • Ability to work to tight deadlines with attention to detail under pressure • Willingness and ability to travel and work across differing time zones, especially within EMEA • Proven knowledge of exhibition H&S guidelines and implementation • Computer literacy and proficiency in commonly used business and project management software • IOSH Managing Safety Certificate or equivalent as a minimum • Prior large budget management skills are a plus • No relocation or sponsorship support provided

🏖️ Benefits

• Remote work option • Personal development opportunities • Supportive leadership and opportunities for new opportunities • Disability-friendly environment • Interview or selection process support and adjustments available upon request