Account Director, CX

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Infovista

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

🤝 B2B

📡 Telecommunications

💰 Debt Financing on 2014-07

B2B • Software • Telecommunications

Infovista is a software company that develops unique solutions for communications service providers (CSPs) and enterprises, enhancing network experiences and enabling new services like 5G and IoT. With a diverse team of over 500 professionals operating in more than 150 countries, Infovista focuses on eliminating complexity and driving productivity within communications networks. Established in 1995, the company offers innovative products that streamline operations and facilitate the monetization of services in a rapidly evolving telecommunications landscape.

📋 Description

• Drive sales of the Infovista Platform in the AMER region, with ownership of the entire quote to cash process • Develop and maintain relationships with key stakeholders at all major customers and prospects in the region • Definition and execution of Account sales strategies and business plans to drive growth and profitability • Develop qualified pipelines, and provide accurate forecast • Oversee Marketing and Demand Generation activities • Drive VARs and channel partners to maximize coverage, and grow sales

🎯 Requirements

• 3+ years’ experience in selling Enterprise Software to CSPs, FSI, Retail, Utilities & Healthcare groups • Knowledge of the CX & Contact Center space • Expert knowledge and practical experience of at least one major B2B sales methodology- preferably the SPICED Framework • Track record of effective engagement with senior executives • Ability to travel within the AMER region to meet customers • Bachelor's in business studies

🏖️ Benefits

• Flexible workplaces - adaptable work schedules, workspaces and locations • Inclusive culture - everyone’s voice matter • Sustainability - environmental, social & governance programs (ESG Group) • Innovative environment - shape the future of next gen networks • Competitive compensation & benefits plans • Career development plans