Account Manager

🔥 7 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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InfuSystem

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🤝 B2B

☁️ SaaS

B2B • SaaS

InfuSystem is a national healthcare services company that provides ambulatory and large-volume infusion pumps and other durable medical equipment for sale, rental and lease, along with related disposable supplies. It offers biomedical repair and maintenance (on-site and depot), integrated therapy services supporting clinic-to-home care (oncology, pain management, wound care), patient support and billing services, and device management platforms such as DeviceHub®. Headquartered in Rochester Hills, Michigan, InfuSystem operates field-based support centers and Centers of Excellence across the U. S. and Canada to enable continuity of outpatient care.

📋 Description

• Be responsible for the non-clinical services included with the InfuSystem Outpatient Ambulatory Pump Program. • Coach facility staff to improve workflow issues with patient information, ambulatory infusion pumps inventory, and supply inventory within assigned geography • Function as an initial point of contact and escalate clinical issues via internal process as needed • Promote New Product Initiatives within assigned active accounts • Travel within territory • Collaborate with co-workers to achieve monthly shared sales/process goals • Provide top-quality service to customers by managing deployed pump fleet at each facility • Identify and rectify patient information issues with customers • Monitor usage of supplies and other consumables at appropriate accounts • Communicate with team members daily • Handle customer complaints and find solutions • Produce and submit reports as requested by InfuSystem Management team

🎯 Requirements

• Bachelor’s degree (B. A.) in Nursing from four-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience. • 4+ Years of Account Management Experience (preferred) • Proficient knowledge of Microsoft Office products, specifically Excel • CRM experience preferred • Strong telephone and email skills • Professional, organized, detail-oriented • Ability to multi-task • Ability to write routine reports and correspondence • Current valid driver’s license • Dependable automobile and insurance

🏖️ Benefits

• Medical, Dental, Vision • Health Savings Account (HSA) • Healthcare and Dependent Care Flexible Spending Accounts (FSA) • Dental and Vision premiums covered by InfuSystem • 401(k) with a specified Company Match • Life Insurance, STD & LTD • Employee Stock Purchase Program • Tuition Assistance • Generous Paid Time Off plan • Paid Parental Leave • Employee Assistance Program • Competitive Pay • Direct Deposit • Employee Referral Bonus