National Case Support Specialist

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🕒 May 1

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INOVIO Pharmaceuticals, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

INOVIO Pharmaceuticals, Inc. is a clinical-stage biotechnology company focused on developing innovative DNA medicines to combat HPV-related diseases, cancer, and infectious diseases. Utilizing proprietary technology, INOVIO designs optimized plasmids that instruct the body to produce disease-fighting proteins. Their investigational CELLECTRA® devices enhance the delivery of these plasmids without the use of chemical adjuvants, lipid nanoparticles, or viral vectors, aiming to transform treatment paradigms and improve patient outcomes through next-generation therapies.

📋 Description

• Provide procedure (in-person and remote) support for SPRINT® PNS • Ensure consistent delivery of SPRINT clinical best practices • Travel to accounts nationwide to provide case coverage when local support is unavailable or in markets without dedicated local representation • Support new account onboarding and case support in collaboration with the Director of National Accounts • Collaborate with territory leadership to support rapid adoption of SPRINT therapy • Provide hands-on training for physicians, advanced practice providers, and clinical staff with the goal of independent account delivery of SPRINT therapy • Deliver training to healthcare providers on: SPRINT therapy fundamentals, patient selection, procedural workflow, troubleshooting • Serve as a clinical resource for health care providers adopting SPRINT therapy • Support patient pre-education and follow-up support to ensure continuity of care throughout the SPRINT therapy period • Support patient experience initiatives when needed • Assist Director and SPRcare to ensure new provider account set-up execution • Assist with Purchase Order Collection • Ensure proper inventory at Independent Accounts or accounts with commercial stocking • May accompany Director or Sales Leadership on sales calls • May provide training and support to new field clinical specialists/case support specialists • Assist in creating/managing leads, contacts, and accounts in SFDC • Assist in the development, distribution, and key reporting metrics of email campaigns • Must keep all credentialing requirements current • Performs other related duties as assigned • Complies with all aspects of the Corporate Compliance Program • Submits product complaints in accordance with company procedures

🎯 Requirements

• Bachelor’s degree in healthcare, clinical science, or related field • Medical device clinical support experience • Experience supporting interventional pain, neuromodulation, or implantable therapies • Experience working in procedural environments (OR, ASC, or procedure suites) • Ability to travel extensively

🏖️ Benefits

• medical, dental, vision, short- and long-term disability insurances • life insurance • 401k matching • paid time off • holiday pay • wellness activities