AI Redesign Process Consultant

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🕒 June 4

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InPost Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Transport • Logistics

InPost Group is Europe's leading e-commerce enablement platform, specializing in out-of-home delivery services. Founded in 1999 by CEO Rafal Brzoska, InPost provides cost-effective and environmentally friendly delivery solutions through a robust network of Automated Parcel Machines (APMs) and courier services. The company also offers pick-up drop-off (PUDO) services, enhancing convenience and efficiency for e-commerce merchants across Europe. InPost is committed to sustainability, reducing carbon emissions significantly in its delivery processes. With operations in countries like Poland, France, Benelux, the UK, and Italy, InPost continues to expand its innovative technology solutions to drive long-term growth in the e-commerce sector.

📋 Description

• You start by entering a given area, talking to people, and observing how their work actually looks in reality. • Mapping the end‑to‑end process — not as it is described, but as it truly functions. • Analysis: where are the bottlenecks, where is unnecessary manual work, where AI can be applied and what it can change. • Designing a new process — taking into account technological capabilities, risks, and the need for human involvement at key moments. • Building a business case, launching a pilot, measuring results, validating with the business as well as with supporting functions such as Finance, Controlling, Legal, and Technology teams. • Creating playbooks and documentation for scaling to additional markets. This role covers the full cycle — it does not end with a presentation.

🎯 Requirements

• Minimum 4–5 years of experience in consulting, digital transformation, business analysis, or process improvement. • Documented projects that included implementation — not just analysis and recommendations. • Strong analytical skills and structured problem solving — Lean, Six Sigma, BPM, or similar. • Practical, day‑to‑day use of AI tools in work. • English at C1 level or higher — the role has a group‑wide scope. • Lean Six Sigma certification (Green Belt / Black Belt) or BPM (nice to have). • Knowledge of process mining or data‑driven process improvement (nice to have). • Exposure to logistics, e‑commerce, finance, or customer care (nice to have). • Experience in an international environment or cross‑functional transformation programs (nice to have).

🏖️ Benefits

• Opportunity to work in a diverse, international and cross-functional environment, along with leading experts. • Fulfilling careers with a range of benefits for people and invests in providing training opportunities for their development. • Your impact will be visible instantly and you will be making a difference in our users lives. • Real ownership — you'll make architectural calls that impact multiple markets. • A platform with genuine complexity worth solving (international scale, complex CMS). • Space to experiment with AI tooling and bring new ideas into production. • A mature, experienced team that values technical depth.