Account Manager

Job not on LinkedIn

🔥 32 minutes ago

💃 Latin America – Remote

💵 $10 - $12 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on InsideOut's careers page, not through a job board

First seen by Remote Rocketship 32 minutes ago

Logo of InsideOut

InsideOut

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Respond to inbound inquiries and conduct outbound follow-up calls before deadlines • Explain the annual property tax appeal authorization process • Handle VIP communications • Identify upselling and cross-selling opportunities • Request customer feedback • Monitor authorization-form workflows and ensure automated campaigns run smoothly • Perform manual follow-ups with non-responsive clients • Generate, prepare, and review annual property tax appeal authorization forms for accuracy and completeness • Upload, tag, and organize documents in the internal CRM system • Update client records and proactively resolve data inconsistencies • Assist with file cleanup during slower operational periods • Complete comprehensive onboarding that includes outbound sales calls to pre-qualified leads before transitioning to client retention

🎯 Requirements

• C1 English level required; speaking strictly in English during the whole shift • 100% dedicated exclusively to this role; no dual employment • Comfortable navigating CRM platforms and workflow automation tools • Strong document-handling skills, including PDF generation, data merging, and systematic file organization • Experience with high-volume inbound and outbound customer interactions and calls • Excellent verbal and written communication abilities • Ability to manage high-volume, cyclical administrative processes • Exceptional attention to detail • Ability to balance customer service, administrative tasks, and deadline-driven follow-ups • Professionalism, empathy, and strong problem-solving abilities • Prior experience in customer service, account management, client retention, inside sales, or administrative support preferred • Familiarity with property tax appeals, real estate, or related service industries is a plus • Submit resume and an English audio recording • Provide a publicly accessible 30–90 second Loom video in English • Upload an internet speed test screenshot

🏖️ Benefits

• Comprehensive onboarding program • Remote work opportunity • Full-time dedicated role

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