Customer Success Manager

🔥 57 minutes ago

🇵🇭 Philippines – Remote

💵 $1.4k / month

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

InsideOut

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🎯 Recruiter

🤝 B2B

Recruitment • B2B

InsideOut is a recruiting and placement service that sources, screens, and delivers pre-vetted virtual assistants (VAs) and specialists for small businesses and solopreneurs. They provide a done-for-you hiring process—booking a strategy call, sourcing candidates from strategic regions (Philippines, Latin America, South Africa, Egypt), delivering a curated shortlist within 5–7 business days, and supporting offer negotiations and onboarding. InsideOut emphasizes cost-effective global talent (hourly ranges listed by region), a six-month replacement guarantee, pay-only-when-you-hire pricing (no subscriptions), and ongoing post-hire support. Roles covered include general and executive assistants, sales, operations/HR, marketing and creative, and accounting/bookkeeping, targeting U. S. businesses that want to scale by outsourcing administrative and specialist tasks.

📋 Description

• Act as the primary liaison for client inquiries across email, text, and phone calls • Ensure timely responses to client inquiries • Handle client escalations quickly and resolve issues • Update internal platforms accordingly • Support client onboarding processes • Assist during scheduled client meetings • Conduct outbound follow-up calls when additional assistance is needed • Address issues early before they escalate • Manage client call processes and script updates via a CRM Script Editor after training • Work independently and consistently meet expectations without micromanagement • Serve as the primary voice and representative of the company • Maintain strong and lasting client relationships • Support customer satisfaction and retention

🎯 Requirements

• Minimum 1 year of experience in a Customer Success Manager role • Strong written and spoken English communication skills with a neutral or excellent speaking accent • C1 English level required; speaking strictly in English during the whole shift • Highly adaptable to new platforms and digital workflows • Experience with Gmail and Google Spreadsheets • RingCentral preferred but not required • Minimum of 16GB RAM • Reliable backup power source • Backup Internet Service Provider (ISP) • Willingness to adjust schedule during urgent or emergency situations • Flexibility required for emergency shifts • Submit resume and audio recording in English • Audio/video recording must be 30–90 seconds, publicly accessible, and without login • Screenshot of internet speed test result required

🏖️ Benefits

• Long-term growth potential within the company • Supportive team culture built on accountability and excellence • High-trust role with meaningful, direct client impact

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume