Dutch Technical Customer Success Manager

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🔥 38 minutes ago

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Insight Sales Group

WebsiteLinkedInAll Job Openings

2 - 10 employees

📋 Description

• Own Your Customer Portfolio • Manage a portfolio of business customers from onboarding through long-term success • Become the trusted technical advisor for your accounts • Build lasting customer relationships • Drive Business Growth • Identify new Azure opportunities • Generate additional business within existing and new accounts • Expand cloud adoption across your customer base • Lead the Full Customer Journey • Conduct technical discovery sessions • Recommend Azure solutions tailored to business needs • Guide customers from opportunity creation to implementation • Activate Azure consumption and ensure successful adoption • Grow and Retain Customers • Support customers throughout their cloud journey • Engage proactively with customers at risk of churn • Increase customer satisfaction and long-term Azure usage • Maintain Sales Excellence • Keep CRM records accurate and up to date • Track opportunities, forecasts, and customer milestones • Ensure high-quality pipeline management • Support Innovation • Promote Microsoft AI and cloud innovation initiatives • Stay updated on Azure products and best practices • Continuously develop your technical knowledge

🎯 Requirements

• Native or near-native Dutch (C1/C2) • Good English communication skills (B2 or higher) • Experience in Customer Success, Account Management, Technical Support, Sales Engineering, Cloud Consulting, IT Support, or B2B customer-facing roles • Interest in cloud technologies and Microsoft Azure • Excellent communication and presentation skills • Analytical mindset with strong problem-solving abilities • Ability to manage multiple customer accounts independently • Customer-first attitude with commercial awareness • Previous experience with cloud technologies, Azure, Microsoft solutions, SaaS, or digital transformation projects is an advantage but not mandatory.

🏖️ Benefits

• Attractive Compensation Package With company accommodation • Apartment allowance • Meal allowance • Holiday & Christmas bonuses • Productivity bonus • Paid Training • 22 paid vacation days per year • Portuguese public holidays • Compensation day for working on holidays (subject to project approval) • Relocation Package (International Candidates) • Full assistance with paperwork (residency, banking, etc.) • Initial flight reimbursement • Annual return flight to your home country (EU only) • 14 months in a fully equipped company apartment • Welcome kit: bed linens, towels, and more • Free Portuguese language courses • Access to sports activities, cooking classes, and social events