German-Speaking Automotive Service Representative

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🔥 38 minutes ago

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Insight Sales Group

WebsiteLinkedInAll Job Openings

2 - 10 employees

📋 Description

• Provide top-tier customer service to users of digital automotive services • Resolve inquiries and troubleshoot issues via multiple channels (phone, email, chat) • Ensure customer satisfaction by offering tailored solutions and empathetic communication • Accurately log customer interactions and follow up to ensure problem resolution • Collaborate with cross-functional teams to enhance customer experience

🎯 Requirements

• German fluency (native-level preferred) • Proficiency in English is an asset • Strong communication skills • Ability to adapt to different shifts and work in a remote setting • Excellent problem-solving skills • Prior experience in customer service, contact centers, or related fields is a plus, but not required.

🏖️ Benefits

• Meal Allowance: 7.63 EUR per working day • Health Insurance: Available from day 1 with an employee contribution, free after 6 months of employment