Program Manager

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🔥 12 hours ago

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Evergreen

201 - 500 employees

🏢 Enterprise

🎯 Recruiter

☁️ SaaS

Enterprise • Recruitment • SaaS

Evergreen is the professional services division of Insight Global, specializing in providing world-class technical and talent services to power business innovation and transformation. As part of one of the largest staffing companies in the U. S. , Evergreen offers services in tech, talent, and business operations, including cloud solutions, AI, data, and IT service management. The company also focuses on talent services covering the entire talent lifecycle from recruitment to productivity tracking. With a presence in over 50 countries and a strong commitment to developing tailored solutions, Evergreen is uniquely positioned to support clients in transforming and elevating their business processes and experiences.

📋 Description

• Manage program intake, pipeline tracking, and workflow coordination across all active projects. • Coordinate across internal teams (engineering, QA, incentives, and project management) to ensure timely project progression and issue resolution. • Maintain and report on program performance metrics including pipeline status, forecasting, and key performance indicators. • Support program leadership with reporting, analysis, and operational insights to inform decision-making. • Serve as a primary operational contact for contractors and trade allies, ensuring a consistent and high-quality program experience. • Identify process improvement opportunities to enhance program efficiency, consistency, and scalability. • Assist with program implementation, including development of procedures, tools, and documentation. • Provide guidance and support to project managers and technical staff to ensure alignment with program requirements. • Coordinate issue escalation and resolution, minimizing impact on program delivery and client satisfaction. • Support program planning efforts, including forecasting, workload balancing, and resource coordination.

🎯 Requirements

• Minimum of 5 years of experience in program operations, project management, or energy efficiency program delivery. • Strong organizational and process management skills with the ability to manage multiple workflows simultaneously. • Experience working with cross-functional teams and coordinating complex program activities. • Familiarity with energy efficiency programs, particularly commercial or multifamily sectors, is preferred. • Strong analytical and reporting skills with experience tracking program performance metrics. • Excellent communication skills with the ability to collaborate across internal and external stakeholders. • Demonstrated ability to identify and implement process improvements. • Self-motivated, detail-oriented, and capable of working independently in a remote environment. • Proficient in basic math; must read, write, and speak English; bilingual in Spanish is a plus.

🏖️ Benefits

• Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation. • 401(k) company contributions to help build your nest egg. • Discretionary bonuses based on performance because your work deserves to be rewarded. • Professional development funds to learn new skills and grow. • 100% virtual company. • Paid volunteer day to make an impact in our communities. • Fun team outings and events to bond with your colleagues.

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