Solutions Engineer

🕒 January 26

🇺🇸 United States – Remote

💵 $112k - $143k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Instabase

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 $105M Series B on 2019-10

The Automation Platform for Unstructured Data

📋 Description

• Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions • Deliver an exceptional post-sales customer experience • Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting • Work with APIs and databases to integrate with other systems and technologies • Develop and implement production-grade solution within the customer’s environment • Assist in troubleshooting and resolving technical issues that may arise during the implementation process • Provide technical training and support to customers and team members • Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases • Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles • Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience.

🎯 Requirements

• Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts. • Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers • Experience in Python scripting • Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB • Experience in working on the Instabase platform or similar automation platforms • Excellent problem-solving skills and ability to troubleshoot technical issues • Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders • Ability to work in a fast-paced environment and manage multiple projects simultaneously • Strong attention to detail and ability to deliver high-quality work.

🏖️ Benefits

• Flexible PTO: Because life is better when you actually live it! • Instabreak Fridays: Enjoy 6 company-wide Friday breaks scheduled throughout the year, giving you long weekends to relax and recharge! • Comprehensive Coverage: Top-notch medical, dental, and vision insurance. • 401(k) with Matching: We’ve got your back for a secure future. • Parental Leave & Fertility Benefits: Supporting you in growing your family, your way. • Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health. • Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving. • Lunch on Us: Enjoy a lunch credit when you're in the office.