Account Manager

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $74k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Collaborate with the Sales Team to build trusted CPG relationships • Serve as the main point of contact for all pre and post sale activities including media planning, campaign reporting, optimization and performance • Create media plans matching partner goals and provide ad product offerings to partners • Provide weekly reports to advertisers with sound optimizations to improve campaign performance and achieve advertisers’ KPI • Lead CPG cadence calls to present campaign and category insights with a data driven approach; use data to tell stories to show impact of ad campaigns • Present compelling category and advertiser specific business trends and insights • Proactively pitch cross-sell and upsell opportunities to advertisers • Be a partner advocate during pilots and internal cross functional feedback sessions • Compile campaign wrap reports owing follow up and actionable takeaways • Partner with cross functional teams and spearhead the creation of the Quarterly Business Review; present campaign insights to CPG advertisers with an analytical mindset • Develop a deep understanding of Instacart’s evolving full funnel advertising suite and strategy • Actively participates in gap to goal planning and manages quota over multiple business units

🎯 Requirements

• Undergraduate college degree required (BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred) • 3 + years of similar work experience • Proven track record of building strong customer relationships • Intermediate skills with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides), Salesforce and Tableau. Mode is a plus • Knowledge of paid search, display, account management, ad serving, CPG or e-commerce • Ability to work independently, manage multiple priorities and take initiative in a high paced environment • Succeeds in an external facing role, confidently communicates with advertisers and key stakeholders • High attention to detail, exceptional organizational skills and creative problem solver • Comfortable analyzing data with the ability to interpret and tell a story in a client-facing role

🏖️ Benefits

• Remote work options • Sales Incentive Plan • New hire equity grant • Annual refresh grants