Principal Product Manager, Agentic Commerce

🕒 February 9

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Set and own the roadmap, translating consumer and retailer needs into a clear vision, milestones, and launch plans • Lead product discovery, uncover customer pain points and market opportunities, and partner with engineering and design to deliver solutions • Drive measurable results including product adoption and engagement outcomes. Establish and maintain metrics, dashboards, and regular business reviews, using data insights to prioritize, de-risk, and accelerate the roadmap. • Lead cross-functional execution with Engineering/ML/DS/Design to execute the roadmap, run rapid experiments, ship iterative improvements, and pivot based on learnings • Partner with ML, model design, and content design to improve core agent performance and behavior using state-of-the-art methods • Represent the product to senior leadership and external retail partners, communicating strategy, progress, learnings, and needs with clarity and conviction • Work with business development, market strategy, and GTM teams to align product and GTM plans, maximizing market impact of launches and product advancements • Scale Cart Assistant across Instacart surfaces and products, driving top line business impact for Instacart and our retail partners

🎯 Requirements

• 8+ years of product management experience • 5+ years of experience building and shipping consumer-facing commerce products end-to-end, with 2+ years building LLM-powered products in production • Proven track record launching at least one 0-to-1 product to general availability with measurable impact on adoption, conversion, revenue, or GTV • Technical fluency with AI/ML systems and data flows; ability to partner with engineering and machine learning on dependencies and scope tradeoffs • Experience defining product OKRs, with significant experience using experimentation to improve products and achieve desired outcomes • Exceptional communication and presentation skills with senior leadership and external enterprise partners • Bachelor’s degree in a technical, quantitative, or related field, or equivalent practical experience.

🏖️ Benefits

• Flex First remote work policy • New hire equity grant • Annual refresh grants