Senior Director, Enterprise Software – Growth

🕒 April 17

🇺🇸 United States – Remote

💵 $264k - $334.5k / year

⏰ Full Time

🟠 Senior

📈 Growth Marketing

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Act as the leader for StorefrontPro, Enterprise API (Fulfillment and Ads), and FoodStorm. • Lead and set the strategic agenda for three Director-led teams. • Build a senior consultative CS capability by hiring and sponsoring Principal Growth Strategists. • Define and operationalize the joint BD-CS operating model for enterprise accounts. • Set the strategic standard for enterprise implementations and own time-to-live. • Design the implementation-to-success motion as an intentionally managed lifecycle. • Lead the Enterprise Architecture & Engineering organization. • Represent the portfolio narrative to executive leadership.

🎯 Requirements

• 12+ years of enterprise software leadership spanning post-sale functions at a B2B SaaS or enterprise technology company. • Direct, accountable leadership of a professional services, implementation, or delivery organization. • Direct, accountable leadership of a customer success or account management organization responsible for post-live growth. • Ownership of a combined post-sale P&L with $200M+ ARR. • 5+ years managing Director-level leaders. • Proven success operating in a BD/Sales-led commercial environment. • Experience leading or directly managing a solutions architecture, technical account management, or professional services engineering function. • Demonstrated ability to integrate technical and commercial organizations under a unified operating model. • Deep familiarity with enterprise retail, grocery, or adjacent complex B2B domains.

🏖️ Benefits

• Competitive salary • Remote work options • New hire equity grant • Annual refresh grants