Senior Product Manager, Fraud & Trust

🕒 April 1

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own the fraud, identity, and appeasements product vision, strategy, and multi-year roadmap. • Drive the evolution of Instacart's real-time fraud detection and identity platform. • Champion an AI-native, AI-first approach to fraud and trust. • Define policies, guardrails, and product capabilities for order-issue resolution. • Identify new opportunities and produce clear product reviews. • Collaborate closely with Data Science, ML Engineering, and Fraud Operations teams.

🎯 Requirements

• 6+ years of product management experience, including 3+ years focused on fraud, trust & safety, risk, identity, or a related high-stakes platform domain. • Demonstrated ability to set product vision and strategy independently. • Proven track record driving measurable business outcomes in fraud prevention or risk management. • Strong experience working with ML/data science teams on fraud detection models. • Demonstrated success working cross-functionally with engineering, operations, data science, finance, legal, and compliance. • Bachelor's degree in business, engineering, computer science, or a related field; equivalent practical experience considered.

🏖️ Benefits

• Competitive salary • Flexible work hours • Paid time off • New hire equity grant • Annual refresh grants