Strategic Partner Manager

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🔥 4 minutes ago

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Launch new partners and manage relationships with existing Instacart retail partners • Establish a deep understanding of Instacart's business operations, including internal processes, functional group strategies, and competitive context • Develop strategic plans to meet retail partners’ needs • Work with cross-functional teams to guide implementation of strategic plans and accomplish goals on tight deadlines • Lead launch process for new partners joining the Instacart marketplace, overseeing catalog setup, marketing and PR, and operations • Perform data analysis to drive key business insights, scalable growth strategies, and detailed execution plans • Establish processes and reporting to help streamline the team’s operations and add value to retailer relationships • Devise strategies to help retail partners grow their business on Instacart • Engage, educate, collaborate, and problem solve with external partners at all levels of the organization

🎯 Requirements

• 5-7 years previous account management experience; MBA preferred, but not required • Excellent communication skills with the ability to distill complex issues • Experience with large data sets and ability to extract business insights from analysis • Strong analytical skills • Comfort with ambiguity and a rapidly evolving business landscape • Solid stakeholder management skills, both for internal and external stakeholders • Quick communication response times • Ability to manage across functions and present to leadership • Creative and structured problem-solver

🏖️ Benefits

• Instacart provides highly market-competitive compensation and benefits in each location • Eligible for new hire equity grant as well as annual refresh grants

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