Regional Manager

🕒 4 days ago

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Installation Made Easy, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

🛒 Retail

Enterprise • SaaS • Retail

Installation Made Easy, Inc. is an enterprise software and services platform dedicated to the home improvement industry. The company provides a comprehensive set of tools under one platform for retailers, contractors, manufacturers, and customers to manage, process, and track home improvement projects. Their software suite offers solutions for project management, lead management, estimating, transaction processing, and customer relationship management. Additionally, Installation Made Easy, Inc. supports various auxiliary services such as compliance checks, training for contractors, and customer support. Their platform enhances business development and offers centralized operations to ensure consistent experiences across multiple home improvement services.

📋 Description

• Monitor provider coverage/capacity within the assigned territory and identify any coverage gaps • Source and recruit providers with expertise across various home renovation specialties and identify those who meet compliance requirements and align with the overall strategy • Manage recruiting needs and hand approved providers off to the compliance team for onboarding and activation • Support compliance specialists in selecting providers throughout the application and activation process • Manage provider performance by training, coaching, influencing, and holding contractors of varied sizes and sophistication accountable to Confident Remodels’ processes and standards • Review activity metrics and reports to identify performance improvement opportunities and collaborate with the National Account Manager as needed to develop and implement concrete action plans • Conduct monthly business reviews with providers, discussing best practices and opportunities for improvement • Coordinate store visits to meet lead generators and store management and to cultivate relationships • Identify, document, and share best practices for lead generation, sales, installation, and service • Find ways to refine processes for automation or greater efficiency, both internally and for our external partners • Communicate and roll out new initiatives, programs, and policies in the field • Assist in resolving service issues • Perform other duties as required.

🎯 Requirements

• High school diploma or equivalent • Minimum of 3 years’ experience in retail or related fields • Bilingual in French and English • Strong business acumen with attention to detail and a commitment to excellence • Good judgment and strong problem-solving abilities • Exceptional verbal and written communication skills, with the ability to present information clearly and concisely • Ability to interact effectively at all levels of an organization, including senior executives and upper management • Exceptional organizational skills • Ability to manage multiple projects simultaneously while maintaining efficiency and strong attention to detail • Self-directed, motivated, and able to thrive while working remotely • Strong sense of organization, excellent time-management skills, and a demonstrated ability to meet deadlines • Comfortable using computer tools, including the Microsoft Office suite and other software • Ability to adapt to changing or competing priorities • Ability to travel at least 50% of the time

🏖️ Benefits

• 100% remote work environment • Equipment provided by the employer • Medical, dental, and vision insurance • Basic life insurance, short-term disability, and long-term disability insurance paid by the company • RRSP with a generous employer matching contribution • Paid time off • And more!