Product Manager

🕒 May 5

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Instinct Science

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🏢 Enterprise

💰 Venture Round on 2022-11

Healthcare Insurance • Software • Enterprise

Instinct Science is a company that specializes in cutting-edge veterinary software designed to enhance the operational efficiency and patient care of the world's leading animal hospitals. At its core, Instinct offers an Electronic Medical Record (EMR) platform that integrates digital treatment sheets, streamlining workflows and reducing errors. The software serves emergency and specialty hospitals, corporate groups, and university teaching centers by providing features such as automated billing, drug calculators, patient safety warnings, and hospital-wide communication boards. Founded by veterinary professionals, Instinct is committed to creating intuitive and tailored solutions for modern veterinary practices, ultimately aiming to improve patient outcomes and staff efficiency.

📋 Description

• Translate customer needs and market insights into clear product strategy, roadmaps, and prioritized initiatives. • Lead discovery efforts—interviewing customers, analyzing workflows, reviewing usage data, and synthesizing feedback into actionable opportunities. • Write crisp, detailed product requirements and partner closely with Engineering, QA, and Design to bring solutions to life. • Balance customer impact, technical feasibility, and business priorities to make thoughtful trade-offs and keep teams focused on the highest-value work. • Define success metrics for your product areas and monitor performance post-launch to drive continuous improvement. • Analyze usage data, market trends, and competitive dynamics to inform roadmap decisions. • Partner with Customer Success, Sales, and Marketing to support feature launches and ensure smooth adoption. • Serve as the subject matter expert for your product line—clearly communicating strategy, scope, and priorities across the organization.

🎯 Requirements

• 3+ years of Product Management experience in an entrepreneurial, early stage start-up environment, ideally in SaaS/Cloud software. • Strong understanding of product management and agile principles. • Experience building a strategic roadmap, getting stakeholder buy-in, and driving major product initiatives from conception to launch. • Ability to work autonomously and collaboratively, with a 'roll up the sleeves' attitude. • Customer-first mindset, focused on empathizing with customers’ problems and aligning the team around their use cases. • Creative problem solving skills, ability to work with ambiguity, and manage multiple problem areas in parallel. • Focus on outcomes over outputs, setting meaningful goals for your team aligned with company objectives. • Exceptional written and interpersonal communication skills. You focus on the “why” and share the right level of context whether you’re talking to your engineering team, a customer, or an executive. • A desire to continuously learn, grow and improve and encourage others around them to do the same.

🏖️ Benefits

• We offer a supportive and caring work environment. • We are transparent, open, honest, and empathic, both internally and externally. • We pay our team well. • We offer medical, dental and vision benefits and 401K with match. • We give our team owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays. • We offer a generous stipend that can be used for almost anything to allow you to bring your best self to work. • We provide all-expense-paid time throughout the year together, including at our annual retreat.