Senior Benefits Analyst

🕒 May 27

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Analyst

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Instructure

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Instructure on 2024-07

Education • SaaS • B2B

Instructure is an education-technology company that builds cloud-based learning and assessment platforms, best known for Canvas LMS. It provides an integrated ecosystem of SaaS products and services — including learning management, standards-aligned assessment (Mastery), credentialing and records (Parchment), analytics, and tools for K–12, higher education, and business/government training. Instructure focuses on student success, partner integrations, and scalable solutions for institutions and organizations to deliver, assess, and credential learning.

📋 Description

• U.S. Program Administration: Own the daily operations of U.S. benefits programs, including medical, dental, vision, HSA/FSA, life and AD&D, short- and long-term disability, 401(k), wellness, and voluntary benefits. This includes a strong focus on self-insurance. • Leave Management: Administer U.S. leave programs end-to-end, including FMLA, state paid family/medical leave, parental leave, PTO, short- and long-term disability, workers’ compensation, and ADA accommodations. • Vendor & Broker Management: Serve as the primary point of contact for U.S. benefits brokers, carriers, and third-party administrators; manage service levels, escalations, and renewals. • Compliance & Audit: Ensure full compliance with federal and state regulations, including ERISA, ACA, HIPAA, COBRA, Section 125, and IRS/DOL requirements. Lead 5500 filings, non-discrimination testing, SAR distribution, and annual audits. • Open Enrollment: Lead the annual U.S. open enrollment cycle, including HRIS configuration and testing, communications, employee education sessions, and post-enrollment auditing. • Employee Experience: Be the trusted go-to for U.S. employees on benefits questions; develop clear communications and education that help employees use their benefits with confidence. • Data & Analytics: Analyze enrollment, utilization, and cost data to identify trends; produce regular dashboards and ad-hoc analyses that inform renewal strategy and plan design. • Fiscal Oversight: Reconcile monthly carrier invoices and self-bill files; partner with Finance and Payroll on accruals, GL coding, and budget tracking for U.S. benefits spend. • Process & Systems: Identify and implement improvements in Workday and with vendor partners to automate enrollments, EOI workflows, evidence-of-coverage tracking, and reporting. • Escalated Support: Serve as the final point of escalation for complex U.S. employee benefits issues and claims disputes; coordinate with carriers and brokers to drive resolution. • Cross-Region Partnership: Partner with global Total Rewards Partners to maintain a coherent global benefits philosophy, share best practices, and support consistent employee experience across regions.

🎯 Requirements

• Education: Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field; CEBS, CBP, or PHR/SHRM-CP certification is a plus. • Experience: 3–5 years of progressive experience in U.S. benefits administration, including direct ownership of self-insurance, open enrollment, compliance filings, and vendor management. • Regulatory Knowledge: Strong working knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, ADA, Section 125, and IRS/DOL benefits regulations. • Technical Skills: Proficiency in Workday HRIS (Benefits module preferred) and advanced Excel skills (pivots, lookups, modeling) for analysis and reconciliation. • Communication: Ability to explain complex benefits concepts to employees and senior stakeholders with empathy, clarity, and discretion. • Soft Skills: High attention to detail, strong project management instincts, and the ability to manage competing priorities in a fast-paced environment.

🏖️ Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. • Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. • Comprehensive wellness programs and mental health support • Learning and development resources, including professional development tools and tuition reimbursement, to support your growth • The technology and tools you need to do your best work • Motivosity employee recognition program • A culture rooted in inclusivity, support, and meaningful connection