Senior Program Manager

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October 15

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Instrument

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Instrument is a values-driven, integrated digital agency working virtually together across the US.Follow us on social media @instrument.

201 - 500 employees

📋 Description

• Make Things. You’re a maker at heart. You turn ideas into motion and create clarity through artifacts — decks, briefs, dashboards, updates — whatever it takes to move work forward and keep people aligned. • Pivot, and Then Pivot Again. You’re fluid, proactive, and comfortable in the gray. The future isn’t fixed, it’s shaped by how we show up, guide others, and adapt as we go. • Keep the Big Things Moving. You’ll help drive the most important initiatives across the company, translating big, ambitious goals into real plans with milestones, owners, and momentum. You define the roadmap and do not need to be told what to do next. • Connect the Dots. You’ll bring teams together, surface risks early, and make sure everyone’s rowing in the same direction, from the C-suite to cross-functional partners. • Bring Visibility to the Work. You’ll build simple, clear systems that show where we’re making progress, where we’re stuck, and what’s next, creating visibility for leadership and the broader team. • Clear the Path. When you see a bottleneck, you find a way through. You’ll design more effective processes, identify inefficiencies, and help the organization move faster and smarter. • Be the Execution Partner. You’ll act as the operational right hand to the CEO, keeping priorities on track, meetings productive, and communication tight. You make sure nothing falls through the cracks. • Tell the Story & Manage Change. You’ll craft updates, recaps, and comms that bring clarity, helping people see not just what’s happening, but why it matters and bring the teams along.

🎯 Requirements

• 7+ years of experience in program management, business operations, or strategy execution in a fast-paced creative/technology, consulting, or agency environment. • Proven ability to run multiple large-scale initiatives with executive visibility. • Strong background in project/program management tools and frameworks. • Exceptional communication and storytelling skills—able to simplify complexity and keep executives aligned. • Experience building dashboards, OKRs, or KPI tracking systems for senior leadership. • High emotional intelligence; ability to work with C-Suite stakeholders and anticipate needs. • Bias toward action and clarity; thrives on moving work forward rather than analysis paralysis. • Fluent in ChatGPT and other AI productivity tools