Director - Product Management

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July 14

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Intelehealth

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Healthcare Insurance • Non-profit • Telecommunications

Intelehealth is a non-profit organization that leverages open-source technology to facilitate telemedicine services for governments, NGOs, and hospitals, focusing on reaching underserved populations. The company provides a comprehensive technology platform with features such as digital assistants and a wide array of care protocols, aiming to improve access to primary healthcare. Intelehealth offers end-to-end support, training, and evaluation services to ensure successful implementation and increased health outcomes. Its impact extends globally, addressing health issues like malnutrition and diabetes management, and providing maternal healthcare among other services. By empowering telemedicine solutions, Intelehealth aims to bridge healthcare gaps, especially in remote areas.

51 - 200 employees

⚕️ Healthcare Insurance

🤝 Non-profit

📡 Telecommunications

📋 Description

• This is a remote position. • Essential Duties And Responsibilities: Product Knowledge: Acquire in-depth knowledge of the organization's existing products, and their impact on the users and target audience (Beneficiary). • Market Research: Conduct market research to identify trends, competition, and opportunities within the non-profit sector. • Analyze data to inform product decisions. • Strong understanding of the digital health space, and proven experience working for the healthtech. • User Research: Engage with end-users, beneficiaries, and stakeholders to gather feedback and understand their needs, pain points, and expectations. • Requirements Gathering: Collaborate with internal and external stakeholders to document product requirements, prioritize features, and define user stories and use cases. • Product Roadmap Development: Creating a roadmap that aligns with the strategic goals of Intelehealth. • Prioritizing features that deliver the highest value to users and comply with regulations. • Product Development Support: Work closely with cross-functional teams, including programs, designers and developers, to help translate requirements into actionable development tasks. • Assist in the creation of wireframes, mockups, and prototypes. • Documentation: Create and maintain product documentation, including product requirement documents (PRDs), user guides, release notes, and feature specifications. • Feedback Loop: Continuously gather feedback from users, Internal and external stakeholders and use this information to iterate on product features and improvements. • Stakeholder Management: Managing relationships with internal and external teams, Balancing diverse stakeholder needs and priorities. • Continuous Improvement: Promoting a culture of continuous improvement within the team. Staying updated with the latest advancements in healthcare technology and best practices. • Innovation: Think innovatively to come up with cost effective solutions in the resource constrained environment. • Communication: Effectively communicate product updates, progress, and timelines to both internal and external stakeholders. • Additional Skills: Team Management: Supervising and coordinating the activities of team members. • Delegating tasks and assignments based on individual strengths and workload. • Monitoring team performance and productivity. Team Building: Hiring, Retention, Succession Planning. • Cross-Functional Leadership: Aligning Product, Engineering, Sales, and Marketing. • Coaching and Mentoring: Mentoring the team of APMs, to build their capacities on product management, innovative thinking, building cost effective products, interdisciplinary collaborations. • Scheduling and Planning: Creating and managing work schedules to ensure adequate staffing. • Planning and organizing team activities to meet deadlines and objectives. • Ensuring that resources are allocated effectively. • Communication: Facilitating clear and effective communication within the team. • Serving as a liaison between team members and upper management. • Addressing and resolving any communication barriers. • Performance Evaluation: Conducting regular performance reviews and providing constructive feedback. • Setting performance goals and objectives for team members. • Recognizing and rewarding high performance.

🎯 Requirements

• Bachelor's degree in Engineering, Business Administration, Public Health, Hospital management, or a related field (Master's degree preferred). • Proven experience of at least 5 years as an Product Manager, preferably in the digital health sector . • Product Management: Strong understanding of product management principles, methodologies, and best practices. • Collaboration and partnership skills for interdisciplinary functions. • Stakeholder and client management skills for effective client management. • Product Vision and Strategy: Ability to define and communicate the product vision and strategy. • Understanding market trends and customer needs. • Developing and maintaining a product roadmap. • Backlog Management:Creating, refining, and prioritizing the product backlog. • Writing clear and concise user stories. • Ensuring that the backlog aligns with the product vision. • Agile Methodologies: Strong knowledge of Agile frameworks like Scrum, Kanban, etc. • Facilitating Agile ceremonies such as sprint planning, reviews, and retrospectives. • Effective communication skills for conveying ideas, presenting product updates, and collaborating with cross-functional teams. • Skill in collaborating with various stakeholders, including developers, designers, and end-users. • Focus on user needs, with the ability to empathize and gather insights through user research. • Strong Project management skills to assist in planning, monitoring progress, and keeping timelines on track. • Strong problem-solving skills to address issues or roadblocks during the product development process. • Flexibility and adaptability to handle new responsibilities in a dynamic non-profit environment. • Ability to create and maintain comprehensive product documentation, including user guides and specifications. • Collaboration skills to foster a positive, cross-functional work environment and share insights with colleagues.

🏖️ Benefits

• Remote working. • Flexible working hours. • Great work culture • 5 days working. • Group Medical Insurance