Senior Project Manager

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IntelePeer

201 - 500 employees

Founded 2003

🤖 Artificial Intelligence

📡 Telecommunications

🔌 API

💰 $140M Private Equity Round - IntelePeer on 2024-07

Artificial Intelligence • Telecommunications • API

IntelePeer is a provider of rapidly deployable communications solutions and a Conversational AI Platform that enhances customer communications and support. The company offers Agentic AI capabilities that integrate with existing infrastructure, and provides no-code templates, low-code options, co-creation services, and developer APIs to accelerate time-to-value for businesses. IntelePeer targets enterprise and B2B customers seeking programmable communications, AI-driven interactions, and easy integration into their systems.

📋 Description

• Own end-to-end project management for multi-track initiatives including AI platform deployments, healthcare system integrations (EHR, scheduling, billing), and enterprise client onboardings. • Define and maintain comprehensive project plans, timelines, milestones, RACI matrices, and risk registers across concurrent workstreams. • Partner closely with Product, Engineering, Implementation, and Customer Success teams to align priorities, surface blockers, and drive resolution. • Serve as the primary point of coordination for internal stakeholders and external healthcare clients throughout the project lifecycle. • Facilitate scrum ceremonies, steering committee meetings, and executive-level status reviews with clear, concise communication. • Monitor and report project health, budget utilization, and KPI attainment using standard PMO reporting frameworks. • Identify and proactively manage risks, dependencies, and scope changes with a structured change management process. • Ensure all project deliverables meet healthcare compliance requirements including HIPAA, HL7/FHIR standards, and organizational security policies. • Contribute to continuous improvement of IntelePeer's PMO processes, templates, and tooling. • Champion a culture of accountability, transparency, and urgency balanced with quality across project teams.

🎯 Requirements

• 5+ years of project management experience, with a minimum of 3 years in healthcare IT, digital health, or health technology environments. • Demonstrated experience managing complex, cross-functional projects with multiple stakeholder groups and interdependencies. • Deep familiarity with healthcare workflows, operations, and compliance requirements (HIPAA, SOC 2, HL7/FHIR, HITRUST preferred). • Proficiency with project management tools such as Jira, Asana, Smartsheet, Monday.com, or equivalent. • Strong understanding of agile and hybrid delivery methodologies; ability to flex between waterfall and agile frameworks as needed. • Exceptional communication and stakeholder management skills, including experience presenting to C-suite and clinical leadership. • Proven ability to manage competing priorities, ambiguous requirements, and shifting deadlines in a fast-paced environment. • Bachelor's degree in Healthcare Administration, Business, Information Systems, or a related field, or equivalent experience.

🏖️ Benefits

• Unlimited Vacation for exempt employees • Paid Holidays • Competitive medical, dental & vision insurance for employees and their dependents • 401K Retirement Plan • Stock Options • Company-paid life insurance • Health & Flexible Savings Accounts • Cell phone, gym, and internet reimbursement • Paid Parental Leave • Tuition Reimbursement • Employee Assistance Program (EAP) • Free snacks (Denver, and or Fort Lauderdale) • Fun events (virtual and in-person)

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