Senior Account Manager – Online Reputation Management

🕒 February 27

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Interdependence

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

📱 Media

🤖 Artificial Intelligence

🤝 B2B

Media • Artificial Intelligence • B2B

Interdependence is a strategic integrated communications firm that combines public relations, social media, influencer marketing, experiential/event marketing and strategic brand development with a proprietary AI predictive analytics platform called Interviewed®. The agency uses AI-powered media relations and creative storytelling to drive earned media, boost website traffic and conversions, and increase brand credibility for clients across technology, healthcare, biotech, travel and consumer sectors. Interdependence markets itself as a results-driven, technology-enabled partner for businesses seeking aggressive, targeted PR and integrated marketing campaigns.

📋 Description

• Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution. • Develop comprehensive digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment. • Guide and oversee content optimization and SEO initiatives targeting Google, AI search engines, and review platforms. • Monitor search engine results pages (SERPs) and implement proactive and reactive tactics to improve visibility and sentiment. • Collaborate with internal teams including SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns. • Deliver clear, actionable reporting and insights that demonstrate impact and inform future strategies. • Coordinate ORM strategy with earned media and executive visibility teams. • Stay up to date with platform changes, algorithm updates, and AI developments affecting digital reputation. • Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders.

🎯 Requirements

• 7–9 years of experience in digital communications, SEO, or online reputation management. • Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment. • Deep understanding of search algorithms and AI-driven search trends (e.g., ChatGPT, Perplexity, AI Overviews). • Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results. • Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms. • Strong analytical abilities and experience translating data into actionable insights. • Excellent client management and presentation skills; calm and strategic under pressure. • Experience handling sensitive or crisis-related situations with discretion and professionalism.

🏖️ Benefits

• Competitive benefits package including medical/dental/vision support • Paid time off • 401(k) • Flexible remote work arrangements