Senior Channel Manager – Strategic Provider

November 12

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Logo of Intermedia Cloud Communications

Intermedia Cloud Communications

B2B • Enterprise • SaaS

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Venture Round on 2017-02

📋 Description

• Prospect for new business and sales opportunities through the Partner Channel. • Service Provider Channel Manager will conduct sales presentations demonstrating Intermedia’s voice and data solutions. • Service Provider Channel Manager will participate in sales and technology training. • Provide partners and customers with the highest standard of customer service through the sales cycle. • Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding. • Navigate a carrier’s marketing, sales, support, engineering, and product leadership to achieve sales targets • Working and supporting with members of the Carrier Channel Management team to advance sales objectives

🎯 Requirements

• 8+ plus years of experience in Telco/Carrier Channel Sales, outside sales and/or account management • You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building. • Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space. • Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. • Strong teamwork skills are also required to successfully work in what is a highly matrixed environment. • Previous experience selling carrier products a bonus (UCaaS, SIP, MPLS, SD-WAN, Contact Center) a bonus • A solid understanding of a carrier’s departmental structure for new product onboarding (pricing, support, operations, sales, engineering, marketing, etc…) • A solid understand of a carrier’s network operations structures and industry vendors for service provider platforms • Able to understand a carrier’s go-to-market strategy and apply Intermedia products appropriately to maximum results • Willing to travel <50% of job

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