Legal Case Manager

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September 17

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In The Network

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In the Network, LLC is transforming the personal injury industry by offering attorneys and medical providers unparalleled access to a comprehensive range of resources. Our innovative solutions are designed to cut costs, streamline efficiency, and enhance well-being, ultimately benefiting everyone’s bottom line. By leveraging our expertise and cutting-edge technology, we ensure that our clients have the tools they need to succeed in an increasingly competitive market. At In the Network, LLC, our commitment to innovation and excellence drives us to continually improve the way the industry operates, making a positive impact on all our stakeholders. We welcome you to step In the Network…

201 - 500 employees

📋 Description

• Guide clients through every step of their personal injury cases, ensuring timely communication and arranging transportation for medical treatments when necessary • Open and manage client files in case management software, track progress, and gather all required documents, forms, and authorizations • Order medical records, obtain photos, and fulfill FOIA requests • Collaborate with law firm counterparts, insurance companies, and medical providers to facilitate communication and client support • Work with Client Case Manager Auditors to address identified deficiencies • Manage medical requests and treatment plans, prepare essential reports, and provide oversight on case billings, budgets, and timelines • Adhere to software policies, procedures, and meet or exceed Key Performance Indicators (KPIs)

🎯 Requirements

• Extensive knowledge of healthcare and legal processes within personal injury, including medical records and HIPAA practices • Minimum of two years of legal case management experience preferred • Prior insurance industry experience preferred • Exceptional follow-up, organizational, and document management skills • Experience ordering medical records, obtaining photos, and fulfilling FOIA requests • Fluent English at a C1 level or above (written and verbal) — bilingual a plus • Ability to work autonomously and collaboratively with teams • Proficiency with Microsoft Office Suite or similar software and strong typing skills • Empathy and professionalism when interacting with clients and attorneys • High School Diploma required; BS/BA in Business preferred; Paralegal certificate is a plus • Independent contractor must provide own equipment and handle self-employment taxes as per local laws

🏖️ Benefits

• Flexible, remote opportunity allowing you to manage your caseload from anywhere • Full, comprehensive paid training provided • Freedom to manage your caseload as a virtual independent contractor