Account Director

🕒 July 11

🇩🇪 Germany – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 46%

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Logo of intive

intive

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

intive is a company that crafts digital experiences through smart solutions for complex problems. With a presence in 14 countries and over 2,000 employees, intive offers technologically advanced solutions tailored for personalized experiences. The company specializes in a variety of areas including Artificial Intelligence, Cloud, Design, Embedded Software, Web & Mobile Solutions, and Quality Assurance. They have expertise in industries such as Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Media & Communication. Intive is recognized for its ability to blend different ecosystem parts to create seamless experiences, and it has received 13 design awards for its work.

📋 Description

• Develop existing business and meet annual revenue growth targets • Serve as lead point of contact for customer account management matters • Build and maintain long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Potentially lead and mentor a small team of Account Managers • Own strategic account plans for large, complex accounts • Align delivery, sales and senior leadership around shared growth strategies • Act as senior escalation point for complex client, commercial or delivery issues • Work with delivery counterparts to ensure customer value is delivered • Ensure timely and successful delivery of solutions • Communicate monthly/quarterly initiative progress to internal and external stakeholders • Develop new business with existing clients and identify areas for improvement to meet sales quotas • Forecast and track key account metrics, including quarterly sales results and annual forecasts • Prepare account status reports • Collaborate with sales teams to identify and grow opportunities within the territory • Assist with challenging client requests and issue escalations

🎯 Requirements

• Significant experience (typically 8+ years) in a customer-facing account management role, including managing large, complex accounts or portfolios • Strong client relationship management experience with senior and C-suite/executive stakeholders • Proven experience leading, coaching and developing a team through direct line management or dotted-line/matrix leadership • Track record of owning revenue and growth targets across a large or complex account portfolio • Good understanding of the digital, AI and software development landscape • Ability to understand software development requirements and develop winning IT proposals with pre-sales support • Very strong listening and presentation skills • Experience with commercial contracts • Successful experience in RFP responses and sales pitches • Ability to collaborate with project managers, technical engineers and architects • Ability to travel to client sites • Knowledge and experience using a CRM • Willingness to learn new techniques and follow account management standards • Ability to leverage AI for account growth

🏖️ Benefits

• Remote Work, Working Abroad, Flexibility & Work-Life Balance • Hybrid and flexible working model with no requirement to be on-site • Ability to work from abroad for up to 180 days per year • Regular performance and development discussions twice a year • Opportunity to shape your own career path • Structured skills matrix • Specialized training programs • Dedicated buddy program • Tech Hubs with internal knowledge exchange and access to latest technologies and innovations • Regular team events and weekly on-site gatherings • Public transportation support • Childcare subsidies • Employer-sponsored savings plans • EGYM Wellpass fitness program • Job Bike scheme

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