Account Director

🕒 July 11

🇩🇪 Germany – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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intive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

intive is a company that crafts digital experiences through smart solutions for complex problems. With a presence in 14 countries and over 2,000 employees, intive offers technologically advanced solutions tailored for personalized experiences. The company specializes in a variety of areas including Artificial Intelligence, Cloud, Design, Embedded Software, Web & Mobile Solutions, and Quality Assurance. They have expertise in industries such as Automotive & Mobility, Commerce, Financial Services, Healthcare & Life Sciences, and Media & Communication. Intive is recognized for its ability to blend different ecosystem parts to create seamless experiences, and it has received 13 design awards for its work.

📋 Description

• Develop the existing business & meet annual revenue growth targets • Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Negotiate contracts and close agreements to maximize profits • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Lead, coach and develop a small team of Account Managers, setting clear objectives and supporting their professional growth • Own the strategic account plan for a portfolio of large, complex accounts, aligning delivery, sales and senior leadership around a shared growth strategy • Act as a senior escalation point for the account team on complex client, commercial or delivery issues • Work jointly with delivery counterparts and ensure value is being delivered to the customer • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities within territory • Assist with challenging client requests or issue escalations as needed

🎯 Requirements

• Significant experience (typically 8+ years) in a customer facing account management role, including managing large, complex accounts or portfolios • Strong client relationship management experience particularly with senior and C-suite/executive stakeholders • Proven experience leading, coaching and developing a team, whether through direct line management or dotted-line/matrix leadership • Track record of owning revenue and growth targets across a large or complex account portfolio • Good understanding of today’s digital, AI & software development landscape and must be able to bring value to the customer • Experience in understanding software development requirements and having the ability to develop, along with the help of pre-sales, winning IT proposals • Must have very strong listening and presentation skills • Experience working with & understanding of commercial contracts • Successful experience in RFP responses and successful sales pitches • Ability to work collaboratively with project managers, technical engineers and architects to provide customers with solutions • Ability to travel to client site • Knowledge & experience of using a CRM • Be willing to learn new techniques and follow account management standards • Be able to leverage AI to help with account growth

🏖️ Benefits

• flexible work arrangements