Principal Client Solutions Architect

Job not on LinkedIn

🕒 May 17

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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Introhive

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔌 API

🤖 Artificial Intelligence

🤝 B2B

API • Artificial Intelligence • B2B

Introhive is a software company specialized in providing AI-powered client intelligence solutions for large, sales-focused B2B enterprises. The company's platform automates the capture and enrichment of client data, unlocking insights into networks of relationships and activities to drive growth and collaboration. Introhive aims to increase transparency, operationalize relationships, and enhance productivity by reducing manual data entry in CRM systems, empowering firms to achieve a more connected and client-centric organization. It is highly acclaimed by industry leaders and recognized for its customer intelligence capabilities by analysts such as Gartner and Forrester.

📋 Description

• Lead Strategic Technical Discovery and Workshops • Conduct deep technical and business discovery with enterprise clients • Map systems, integrations, and dependencies to clarify the environment • Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus • Architect Scalable, Client-Centred Solutions • Translate complex business goals into actionable solution designs • Define early‑value use cases, integrations, and reporting workflows • Ensure proposed architectures are commercially viable and technically sound • Translate Discovery into Execution Clarity • Produce precise, builder‑ready technical specifications • Partner with Professional Services to maintain alignment throughout delivery • Turn ambiguity into structured technical and business clarity • Establish Technical Credibility • Lead discussions on enterprise data privacy, InfoSec, and systems integration • Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures • Build trust across executive and technical stakeholders • Connect Capabilities to Business Outcomes and Value • Convert complex product capabilities into clear value‑based narratives • Identify and communicate high‑value, quick‑win use cases for early results • Support “land and expand” strategies that drive measurable impact • Support Strategic Sales, Renewal and Expansion • Provide technical leadership on high‑value deals, renewals, and expansions • Collaborate cross‑functionally with Sales, Customer Success, and Services • Reconnect solution design to business outcomes for at‑risk or strategic clients • Elevate Consulting Standards • Model world‑class solutioning and discovery practices • Mentor peers and develop reusable frameworks for consistency and impact • Share learnings to strengthen the technical credibility across the GTM team • Feed Field Insights Back into Product and GTM Strategy • Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams • Turn on-the-ground intelligence into practical recommendations for product and go-to-market strategy.

🎯 Requirements

• 10+ years’ experience in solutions architecture, pre‑sales, or professional services roles in complex B2B SaaS or enterprise environments • Extensive expertise in data, CRM, API integration, and enterprise architecture • Executive presence. Highly adept at leading strategic and technical sessions with senior stakeholders • Advanced solution design skills grounded in real‑world feasibility and measurable impact • Ability to turn business objectives into actionable technical requirements • Deep familiarity with security, privacy, and compliance frameworks • Consultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidence • Proven record of cross‑functional collaboration with Sales, Product, Engineering, Customer Success and Services teams • Ability to simplify complexity for business leaders while increasing clarity for technical teams • A passion for team leadership and mentorship, raising the technical and consultative standard • Familiarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystems • Exposure to relationship intelligence, analytics, or data enrichment technologies • Experience in professional services, legal, or financial sectors • Understanding of AI‑driven or data‑automation platforms.

🏖️ Benefits

• Remote work options