Intuitive
5001 - 10000 employees
Founded 1995
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.
Field Service Engineer
Job not on LinkedIn
🔥 47 minutes ago
🗣️🇮🇹 Italian Required
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Intuitive
5001 - 10000 employees
Founded 1995
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.
📋 Description
• Install, support, troubleshoot, repair, and maintain Intuitive products in the assigned territory • Perform scheduled maintenance, system inspections, preventive maintenance, software updates, recalls, field actions, and upgrades • Troubleshoot, diagnose, and repair products and associated equipment within designated timeframes • Coordinate and perform system and hardware delivery and installation • Complete administrative duties, including spare parts inventory, Field Activity Reports, Return Material Authorizations, and expense reports • Maintain company-issued tooling, calibrated tool sets, vehicle, laptops, iPads, and other assets • Support Intuitive teams, including Sales trade shows, customer phone support, and hospital contact coordination • Provide feedback to headquarters and participate in continuous improvement projects • Complete required equipment, university, and professional development training • Maintain the assigned territory, customer relationships, system configurations, and customer contacts • Support customer training, events, and service contract renewals
🎯 Requirements
• University or college degree in science or technical engineering, or equivalent • Alternatively, 2–4 years of equivalent work experience • Strong written and oral communication skills in Italian and English • Good interpersonal skills • Strong administrative and record-keeping skills • Knowledge of Operating Room protocol preferred • Track record of solid customer relationships with surgeons and hospital staff preferred • Proven ability to independently troubleshoot complex electro-mechanical systems • Ability to travel up to 50%, dependent upon account distribution and region
🏖️ Benefits
• Remote work arrangement • Professional development courses and training • Intuitive Surgical University classes • Equipment provided, including tooling, calibrated tool sets, laptop, iPad, and employee vehicle • Equal employment opportunities and anti-discrimination protections
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