Intuitive
5001 - 10000 employees
Founded 1995
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.
Field Service Engineer
Job not on LinkedIn
🔥 13 minutes ago
🗣️🇮🇹 Italian Required
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Intuitive
5001 - 10000 employees
Founded 1995
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Intuitive is a company known for its innovative surgical technologies, including the da Vinci Surgical Systems which are used for minimally invasive procedures. With three decades of demonstrated performance, Intuitive focuses on advancing healthcare by providing structured and measurable technology training pathways for surgeons, physicians, and OR care teams. Their vision is to improve patient outcomes through less invasive surgical care. Intuitive also offers a visual media platform for collaboration and learning, known as the Da Vinci Hub, and the Simnow platform for surgical training. The company is involved in ongoing innovation to explore new possibilities in surgical care.
📋 Description
• Install, support, troubleshoot, repair, and maintain Intuitive products in the assigned territory • Perform scheduled maintenance, including system inspections, preventive maintenance, software updates, recalls, field actions, and upgrades • Troubleshoot, diagnose, and repair Intuitive products and associated equipment within the territory • Coordinate and perform system and hardware delivery and installation • Complete administrative duties including spare parts inventory, Field Activity Reports, Return Material Authorizations, and expense reports • Maintain issued tooling, calibrated tool sets, employee vehicle, laptops, iPads, and other company assets • Support Intuitive teams, including Sales trade show support, customer phone support, and providing hospital contacts • Provide feedback to headquarters and participate in continuous improvement projects • Complete required equipment training, Intuitive Surgical University classes, and professional development courses • Maintain territory activities, customer needs, system install-base configurations, customer contacts, customer relationships, training, and events • Support service contract renewals
🎯 Requirements
• University or college degree in science or technical engineering, or equivalent • 2–4 years of equivalent work experience as an alternative to the degree • Strong written and oral communication skills in Italian and English • Good interpersonal skills • Strong administrative and record-keeping skills • Knowledge of operating room protocol preferred • Track record of solid customer relationships with surgeons and hospital staff preferred • Proven ability to independently troubleshoot complex electro-mechanical systems • Ability to travel up to 50%, dependent upon account distribution and region
🏖️ Benefits
• Remote work arrangement • Professional development courses • Intuitive Surgical University classes • Company-provided tooling and calibrated tool sets • Employee vehicle • Company-provided laptops and iPads • Other company-owned or issued assets
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