IT Lead, Security

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🕒 April 14

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InvestorCOM

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1992

☁️ SaaS

📋 Compliance

🤝 B2B

SaaS • Compliance • B2B

InvestorCOM is a provider of regulatory compliance software for wealth managers, asset managers, insurers and broker-dealers. Its cloud-based platform offers pre-trade compliance, product shelf management, Know-Your-Product (KYP) tools, recordkeeping and digital disclosure solutions (including ShelfMonitor, AccountCompare, PeerCompare, RolloverAnalyzer, ComplianceExpress, and Publisher DOX) to help financial firms meet regulations such as Regulation Best Interest (Reg BI), Client Focused Reforms and other securities disclosure and point-of-sale requirements. The company focuses on enabling compliant, best-interest product and rollover recommendations, streamlining marketing fulfillment and disclosure workflows, and supporting remote advisory teams through modular SaaS solutions and deep domain expertise.

📋 Description

• Oversee day-to-day IT operations, including ticket triage, prioritization, and resolution • Support and coordinate resolution of Level 1 and Level 2 operational and system issues • Monitor system health, alerts, and operational dashboards to proactively identify issues • Ensure operational procedures and documentation are maintained and followed • Coordinate incident response activities, ensuring issues are properly escalated and tracked • Support SOC 2 Type 2 compliance through execution of operational controls • Provide day-to-day coordination and guidance for IT Operations team members • Support completion of client security questionnaires using established documentation and templates

🎯 Requirements

• Hands-on experience in IT operations, technical support, or security-adjacent roles • Familiarity with cloud environments (Azure preferred) • Experience supporting ticketing systems, monitoring tools, and operational workflows • Basic understanding of security concepts and compliance frameworks (SOC 2 exposure is an asset) • Strong documentation and communication skills • Ability to manage multiple priorities and follow through independently

🏖️ Benefits

• Comprehensive benefits package