Senior Program Manager, Microsoft Work Experience

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Inviso

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

☁️ SaaS

🤖 Artificial Intelligence

🔒 Cybersecurity

SaaS • Artificial Intelligence • Cybersecurity

Inviso is a Microsoft Cloud Solution Provider (CSP) that specializes in transformative technology solutions tailored for an AI-driven world. With over 20 years of experience as a proven Microsoft partner, Inviso offers a range of services including data analytics, business process automation, cybersecurity, and data governance. Their mission is to help organizations optimize their use of Microsoft technologies to enhance productivity and secure their operations. Inviso leverages advanced AI technologies and provides expert guidance to drive meaningful organizational transformation, ensuring that clients can thrive in a secure, modern work environment.

📋 Description

• Serve as the primary program/project management lead, partnering directly with Microsoft client stakeholders and internal delivery teams to align priorities, scope, and expectations • Build strong client relationships through proactive, direct communication and crisp status reporting across multiple workstreams; surface risks, blockers, and recommendations early and transparently • Own readiness scheduling and detailed workbacks for content, reviews, and launch milestones; manage dependencies, track risks/mitigations, and drive issues to resolution with an ownership mindset • Drive change management practices, leveraging Prosci-based approaches to support organizational readiness and successful implementation of change initiatives • Drive cross-team collaboration and orchestration across stakeholders (client teams, internal teams, and partners), ensuring timely inputs and decisions • Consolidate feedback, questions, and change requests; manage content intake and updates to keep materials current and aligned to stakeholder needs • Create and/or coordinate production of program communications and content deliverables (written docs, FAQs, and slide decks) in partnership with subject matter experts • Run planning and execution rhythms (standups/check-ins) and ensure readiness activities and launches are delivered on time and with high quality • Maintain program documentation (plans, workbacks, decision logs) with high attention to detail; continuously improve processes to increase clarity, predictability, and speed while maintaining high quality standards • Continuously look for, recommend, and adopt automation solutions for repetitive manual tasks and processes through Copilot and other Microsoft products

🎯 Requirements

• Minimum of 5-7 years of project/program management experience, ideally supporting readiness, launches, or content-heavy initiatives • Previous Microsoft experience is required (vendor preferred) • Familiarity with foundational change management practices, leveraging Prosci-based approaches to support organizational readiness and successful implementation of change initiatives • Exceptional communication skills (written and verbal); able to produce clear content such as docs, FAQs, and slide decks (native/advanced English required) • Strong client-facing presence with senior polish; warm, professional relationship-builder who can earn trust quickly and operate effectively with senior stakeholders • Demonstrated ability to lead cross-team collaboration, consolidate inputs, and drive decisions to closure • Ownership mentality and initiative: naturally takes action, solves problems, and drives work forward rather than waiting for direction • Highly organized and detail-oriented; able to manage multiple concurrent workstreams, timelines, and dependencies • Collaborative, adaptable, and able to navigate changing priorities and stakeholder dynamics smoothly • Quality-focused and detail-oriented: produces thoughtful, polished work products and maintains a high bar for accuracy and stakeholder readiness • Comfortable with project management tools and structured planning (workbacks, milestone tracking, action/risk management); agile experience is a plus • Ability to synthesize complex feedback and information into concise updates and actionable plans • Ability to work US Pacific hours (Central/Eastern considered) and coordinate across time zones as needed • Bachelor's degree in Business, Communications, Marketing, or a related field (or equivalent experience)

🏖️ Benefits

• In addition to the base pay, Inviso provides an annual $2,000 training allowance to all of its employees • Paid time off • Paid holidays • Other benefits