Invisors
201 - 500 employees
Founded 2016
💰 Private equity on 2021-09
As a certified Workday Services Partner, Invisors helps customers utilize their organizational data to make better-informed business decisions through the deployment and ongoing support of Workday. We believe the most important measure of our team's success is our client's ability to achieve their big-picture vision. From initial deployments to ongoing projects, we are focused on elevating perspectives + transforming results.
Senior Support Consultant, Workday HCM
Job not on LinkedIn
🕒 May 11
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Invisors
201 - 500 employees
Founded 2016
💰 Private equity on 2021-09
As a certified Workday Services Partner, Invisors helps customers utilize their organizational data to make better-informed business decisions through the deployment and ongoing support of Workday. We believe the most important measure of our team's success is our client's ability to achieve their big-picture vision. From initial deployments to ongoing projects, we are focused on elevating perspectives + transforming results.
📋 Description
• Partner with our customer’s business stakeholders to gather requirements and translate those into scalable Workday solutions • Demonstrate the ability to configure business processes, calculated fields, custom reports, dashboards and notifications • Support tenant configuration changes, testing cycles and production migrations including the use of Workday tooling for migrations • Demonstrate clear understanding of downstream impacts, data integrity, tenant management and test methodology. Maintain governance standards. • Review Workday biannual releases and assess impact. Test new features and coordinate adoption strategy with customers. • Identify tenant optimisation opportunities and recommend best practice • Help customers mature from “support mode” to “strategic mode” • Communicate clearly and effectively both verbally and in writing, understanding the importance of solution documentation and knowledge transfer. • Ability to prioritise workload, working to Service Level Agreements (SLAs). • Provide hands-on support to functional leaders and management • Contribute to the internal goals of the practice.
🎯 Requirements
• Experience implementing or working with Workday in internal support roles (HRIS Analyst, HRIS Administrator, etc) which should include hands-on, post-production support experience in a live Workday tenant • Workday Certification preferred • Analytical and solution orientated • Responsive and detail driven including strong documentation discipline • Ability to balance support tickets with enhancement initiatives • You enjoy explaining complicated things in simple language • Comfortable operating in a fast paced, deadline driven environment • Must be proficient in the Microsoft Office suite
🏖️ Benefits
• Professional development opportunities • Flexible working hours
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