Senior Sales Engineer

🕒 April 28

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟠 Senior

💸 Sales Engineer

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Invoca

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🤝 B2B

📡 Telecommunications

Artificial Intelligence • B2B • Telecommunications

Invoca is a leading provider of a revenue execution platform designed to help marketing, sales, and contact centers drive more revenue. They specialize in call tracking, artificial intelligence, and interaction management to optimize revenue growth. Their innovative platform connects marketing investments directly to offline sales through AI capabilities, offering detailed insights into buyer behavior from calls. Invoca supports a wide range of industries including automotive, financial services, healthcare, home services, insurance, retail, telecom, and travel & hospitality. The company is recognized for helping businesses optimize ad spend and improve campaign performance through full attribution for every call.

📋 Description

• Architect the Demo Ecosystem: Design and maintain the 'Gold Standard' demo environment, including the system architecture, database schemas, and API layers that power Invoca’s technical storytelling. • Full-Stack Prototyping: Build functional user interfaces and dashboards that make complex AI processes 'visible' and intuitive for non-technical stakeholders. • Scalable 'Scaffolding': Create modular demo assets and 'click-to-deploy' sandboxes that the broader SE team can easily customize for specific industry verticals. • Process Automation: Use toolsets such as Gumloop, Zapier, or Workato to automate data flows between marketing touchpoints and sales outcomes. • Lead Technical Strategy: Partner with Account Executives on high-value accounts to lead integration, technical discovery, and navigate complex technical blockers. • High-Stakes Technical Reviews: Act as the lead architect during deep-dive technical reviews with customer CTOs and Security Officers, defending the scalability, database integrity, and security of your proposed solutions. • AI Thought Leadership: Collaborate with Product and Engineering to ensure Invoca remains 'AI-ready,' acting as a feedback loop between the field and our core product developers. • Governance & Safety: Implement 'Human-in-the-Loop' checkpoints to ensure AI-generated demo content is reliable, safe, and free of hallucinations.

🎯 Requirements

• Business Acumen: The ability to translate a dry technical architecture into a 'Value Story.' You understand that the best code is useless if it doesn't solve a business pain point. • The 'Multiplier' Mindset: You enjoy building tools that make other people successful. You are obsessed with documentation and reusable code. • Experience: 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment. • Nice to Have: Full-Stack Engineering DNA: You can design a multi-tier system from the database schema up to the UI. Proficiency in Python or JavaScript/Node.js. • Architectural Fluency: Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2). You know how to connect disparate systems into a unified, automated workflow. • Generative AI Expertise: Practical experience with LLM orchestration (RAG, Prompt Engineering) and frameworks like LangChain or LlamaIndex. You have built systems where AI does tasks via function calling/tool use.

🏖️ Benefits

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed. • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family. • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included. • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%. • Stock Options – All employees are invited to share in Invoca’s success through stock options. • Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program. • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members. • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs. • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service. • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more.