ioet
51 - 200 employees
Founded 2014
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
ioet is a company that specializes in nearshore software development and staff augmentation solutions. With a focus on flexibility and competitive pricing, ioet provides tailored services that include access to top-tier talent from Latin America, enabling businesses to scale their teams on demand and drive digital transformation. By leveraging their expertise in custom digital innovation, ioet helps companies stay ahead in a competitive environment, offering dedicated nearshore teams that integrate seamlessly and collaborate in real-time. Located in Incline Village, Nevada, ioet is trusted by many businesses for delivering customized and reliable solutions.
Junior Project Analyst
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🔥 0 minutes ago
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ioet
51 - 200 employees
Founded 2014
🤝 B2B
🏢 Enterprise
☁️ SaaS
B2B • Enterprise • SaaS
ioet is a company that specializes in nearshore software development and staff augmentation solutions. With a focus on flexibility and competitive pricing, ioet provides tailored services that include access to top-tier talent from Latin America, enabling businesses to scale their teams on demand and drive digital transformation. By leveraging their expertise in custom digital innovation, ioet helps companies stay ahead in a competitive environment, offering dedicated nearshore teams that integrate seamlessly and collaborate in real-time. Located in Incline Village, Nevada, ioet is trusted by many businesses for delivering customized and reliable solutions.
📋 Description
• Serve as a key connection point between users, business stakeholders, and Engineering • Monitor incoming issues through Slack and Jira • Perform initial troubleshooting and manual testing before escalating technical problems • Maintain an organized and actionable bug backlog • Identify recurring user feedback and operational pain points • Translate user feedback and business needs into clear Jira tickets, requirements, and workflow improvements • Organize and maintain bug queues and product or engineering backlogs • Investigate, document, prioritize, and route operational issues to the right teams
🎯 Requirements
• Professional experience in a Project Analyst, Business Analyst, Operations Coordinator, Product Operations, or similar role within a technology environment • Hands-on experience using Jira for bug tracking, backlog management, and ticket creation • Ability to perform initial troubleshooting and manual testing before escalating • Ability to write clear and actionable bug reports, Jira tickets, requirements, and acceptance criteria • Ability to translate user feedback and business needs into structured requirements for technical teams • Experience organizing and maintaining bug queues and product or engineering backlogs • Strong attention to detail and ability to manage multiple incoming requests and priorities • C1 English is required • Send your application and CV in English (mandatory) • Based in Latin America
🏖️ Benefits
• Remote work • Flexible schedule • Collaboration with international clients • USD compensation • Paid Holidays and Vacations • Paid family and sick leaves • English classes • Educational and wellness bonus • Structured career plan with regular salary reviews • Emphasis on personal growth and mentorship
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