Key Account Manager – Large Format Packaging

🕒 April 23

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IPL Schoeller

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise

IPL Schoeller is a global provider of sustainable reusable packaging and circular supply-chain solutions. With 26 production facilities across North America, the United Kingdom and Europe, the company designs, manufactures and deploys reusable and recyclable packaging systems that help customers reduce waste, close material loops and decarbonize logistics. IPL Schoeller emphasizes technology, innovation and collaboration to deliver B2B packaging solutions for industrial and retail supply chains while promoting safety, learning and responsible sourcing across its operations.

📋 Description

• Serve as the primary commercial contact for assigned accounts, providing proactive, high-touch service. • Build and maintain relationships with procurement, packaging, and supply chain stakeholders. • Lead customer-facing activities including business reviews, pricing discussions, and product line or development reviews. • Monitor customer scorecards, OTIF performance, and compliance requirements; drive internal service improvements. • Develop and execute annual strategic account plans aligned with IPL Schoeller’s Large Format Packaging strategy. • Identify and secure growth opportunities across existing and new accounts, including customer conversions. • Manage forecasts, demand trends, and sales pipelines in partnership with Sales Operations, Customer Service, and Supply Chain. • Support pricing strategy through quote preparation, margin analysis, and execution of approved pricing actions. • Collaborate with Operations, Engineering, Supply Chain, Finance, and Customer Service to ensure customer requirements are met. • Coordinate cross-functional efforts for new product introductions, engineering changes, and packaging updates. • Partner with the Senior Sales Director on forecasting, budgeting, and executive reporting. • Utilize ERP and CRM systems to manage opportunities, quotes, and performance reporting. • Track customer KPIs, market trends, and competitive activity to inform strategic recommendations.

🎯 Requirements

• 5+ years of experience in account management, sales, or commercial roles supporting large CPG customers. • Experience in manufacturing, packaging, consumer durables, or other product-based industries preferred. • Strong analytical skills with experience evaluating sales trends, pricing, and margins. • Proven ability to work cross-functionally and manage multiple priorities. • Excellent communication, presentation, and relationship-building skills. • Proficiency with ERP and CRM systems (IFS experience a plus). • Willingness to travel up to 50% across North America.