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Software Support Analyst – Accounting

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on IPM Sistemas's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of IPM Sistemas

IPM Sistemas

501 - 1000 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

IPM Sistemas is a Brazilian govtech that provides cloud-native, SaaS public sector management systems and integrated solutions for municipalities. Its platform supports finance, health, education, social assistance, public surveillance, communication and municipal fintech services, and incorporates artificial intelligence and analytics to drive government digital transformation, improve revenue collection, citizen self-service and operational efficiency.

📋 Description

• Provide technical support and assistance to users to ensure the proper operation and performance of the accounting system via telephone, chat, and email (Zendesk) • Help resolve software-related questions and ensure a positive customer experience • Identify and document potential improvements for software implementation • Stay up to date on recent technologies, software tools, and skills required in the field

🎯 Requirements

• Completed or ongoing higher education in Accounting, Business Administration, or a related field • Knowledge of legislation and standards applicable to the accounting field

🏖️ Benefits

• Meal and/or food allowance (BRL 35 per workday, approximately BRL 735 per month) provided through the flexible Caju benefits card • Transportation allowance • Wellhub (formerly Gympass) – unlimited access to more than 50,000 gyms throughout Brazil • Conexa Saúde – comprehensive telemedicine platform, including one free urgent-care consultation and one free psychologist consultation per month • Guapeco – health insurance for your pet • IPM Birthday – BRL 150 deposited to your Caju card with unrestricted use on your birthday • IPM Indica – BRL 500 referral bonus after the referred candidate is hired and remains for at least 45 days • Discounts on Unimed health insurance and Uniodonto dental plans • Reconhece IPM – financial recognition based on length of service • Partner discount network, including pharmacies and restaurants • Monthly celebrations of special occasions • Flexible dress code

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