CRM Lead

Job not on LinkedIn

🕒 February 11

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Logo of IPS Technology Services IPSTS

IPS Technology Services IPSTS

11 - 50 employees

Founded 2004

🤝 B2B

🏢 Enterprise

🎯 Recruiter

B2B • Enterprise • Recruitment

IPS Technology Services IPSTS is a Michigan-based IT services firm that provides custom application development, cloud and e-commerce solutions, mobile and SharePoint development, AI and business intelligence, and IT outsourcing. The company also offers healthcare and engineering IT consulting (HIPAA, ICD-10, Meaningful Use), CIO advisory, and IT staffing/recruitment services aimed at helping enterprises fill technical gaps and improve operational efficiency and productivity.

📋 Description

• Hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.

🎯 Requirements

• Experienced CRM Lead to be deployed onsite with a client • Leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. • Cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.

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