Business Transformation Analyst – Contractor

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🌐 Portugal, Spain, +1 more countries – Remote

🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Iptor

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Iptor is an international leader of cloud-based ERP software solutions specializing in Pharma, Publishing, Supply Chain, and Timber. The company provides fully integrated enterprise solutions that help distribution-focused organizations address complex order management and fulfillment challenges. With over 4,000 installations across more than 40 countries, Iptor utilizes micro-services oriented cloud platforms and smart technologies to deliver robust software solutions backed by expert support in distribution, manufacturing, and publishing sectors.

📋 Description

• Lead discovery workshops and stakeholder interviews to understand business needs, pain points, controls, and root causes • Map current-state and future-state processes using BPMN, SIPOC, value-stream mapping, or equivalent approaches • Identify opportunities for simplification, standardisation, automation, and improved controls • Build prioritised improvement backlogs and define process owners, KPIs, decision rights, and benefit baselines • Analyse operational data to identify trends, bottlenecks, service issues, and improvement opportunities • Build and maintain Power BI dashboards using Power Query, data modelling, and DAX • Translate business questions into practical data, KPI, reporting, and analytics requirements • Identify and assess AI and GenAI use cases based on value, feasibility, data readiness, risk, and adoption • Support AI initiatives from requirements and pilot design through implementation, governance, and adoption • Design or support workflow automation using Power Automate, Power Apps, UiPath, Bizagi, or comparable tools • Support knowledge architecture, content lifecycle, ownership, prioritisation, and self-service initiatives • Analyse Jira Service Management and other ITSM workflows, service catalogues, SLAs, knowledge, and reporting requirements • Translate business and service needs into clear requirements, user stories, acceptance criteria, and implementation priorities • Build trusted relationships across business and technology teams and facilitate effective decision-making • Prepare concise executive materials, recommendations, business-case inputs, and progress updates • Maintain clear backlogs, requirements, actions, risks, decisions, and ownership for assigned initiatives • Support pilots, testing, training, adoption, and benefits tracking • Work with project managers and delivery partners to move approved initiatives into executable delivery plans • Track outcomes and recommend corrective actions when adoption or benefits are below expectations • Apply BTO governance standards and ensure evidence, assumptions, risks, and trade-offs are clearly documented

🎯 Requirements

• Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field • 4–7 years of experience in business transformation, process excellence, business analysis, operations, or a related discipline • Proven experience delivering implemented cross-functional process improvements • Hands-on Power BI experience, including Power Query, data modelling, DAX, dashboards, and KPI design • Working knowledge of SQL is an advantage • Practical experience with low-code, workflow automation, or RPA tools such as Power Platform, UiPath, Bizagi, or equivalent • Experience participating in implemented AI or GenAI use cases • Familiarity with Jira Service Management or other ITSM platforms • Strong process-thinking, analytical, and structured problem-solving skills • Excellent workshop facilitation, requirements elicitation, and stakeholder management skills • Ability to communicate effectively with operational teams, technical specialists, and senior stakeholders • Strong documentation, prioritisation, and attention to evidence and detail • Comfortable working independently and taking ownership in a fast-paced, matrix environment • Curious, collaborative, proactive, and willing to constructively challenge existing ways of working • English language proficiency (required) • Willingness to travel occasionally for workshops, discovery, or implementation support

🏖️ Benefits

• Remote work • Contractor engagement under a B2B model • Inclusive workplace where diverse perspectives and individual contributions are valued