iRhythm Technologies, Inc.
1001 - 5000 employees
Founded 2006
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare Insurance • Biotechnology • Medical Technology
iRhythm Technologies, Inc. is a medical technology company that specializes in digital healthcare solutions for the management of cardiac arrhythmias. The company is best known for its ZioSuite, a comprehensive platform designed to deliver a streamlined solution for assessing heart health through advanced analytics and patient-centered data collection. iRhythm focuses on improving patient outcomes and optimizing the efficiency of healthcare providers through innovative technology in the cardiac monitoring space.
Customer Care Supervisor
Job not on LinkedIn
🕒 May 22
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iRhythm Technologies, Inc.
1001 - 5000 employees
Founded 2006
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare Insurance • Biotechnology • Medical Technology
iRhythm Technologies, Inc. is a medical technology company that specializes in digital healthcare solutions for the management of cardiac arrhythmias. The company is best known for its ZioSuite, a comprehensive platform designed to deliver a streamlined solution for assessing heart health through advanced analytics and patient-centered data collection. iRhythm focuses on improving patient outcomes and optimizing the efficiency of healthcare providers through innovative technology in the cardiac monitoring space.
📋 Description
• Manage a team of Customer Care Advocates • Provide coaching, guidance, and support for team goals • Conduct live call listening and monitoring • Handle and resolve escalations with multi-channel support • Evaluate processes for continuous improvement
🎯 Requirements
• 3-5 years of customer service leadership experience • Experience with Salesforce Customer Relationship Management software • Proficient with Microsoft Office - Word, Excel and PowerPoint • Candidates must possess strong verbal and written English communication skills
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development
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